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John Bleakley Ford - Service Center

Lithia Springs, GA

4.7
278 Reviews

278 Reviews of John Bleakley Ford - Service Center

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September 21, 2020

Made an appointment to have the driver's side mirror replaced. Drove in, was greeted immediately......dropped the truck off and got a call within an hour work was completed. More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie
Oct 01, 2020 -

Lithia Springs Ford responded

Thank you for the great review and we appreciate your business. See you next time. Joey Hobson/Owner

September 19, 2020

Always great service. Bennie goes out of his way to be an owner the top adviser!!! He is very accommodating to my current restrictions due to Covid risks. I greatly appreciate him. More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie Collins
Oct 01, 2020 -

Lithia Springs Ford responded

Jan we thank you for your business and for recognizing Bennie as a Pro!! Take care! Joey Hobson/Owner

September 18, 2020

Richard Smith is the best he take care of me and my truck. very professional and easy to contact. i trust him to care of my truck. More

by timtromza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Oct 01, 2020 -

Lithia Springs Ford responded

Thank you for the kind words on Richard and our Service Team. We truly appreciate you and your business. Joey Hobson/Owner

September 15, 2020

Bought 2014 Ford Escape from CarMax, 2 weeks after purchase the transmission warning came on. The car went into service for repair 3 times for the same problem eventually going to Ford dealership wher More

by Ford Escape
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Oct 01, 2020 -

Lithia Springs Ford responded

Glad to hear that Richard got your Escape going for you, we look forward to taking care of you in the future. Joey Hobson/Owner

September 01, 2020

Brought My Mustang GT To The Lithia Springs Ga Location In For A Recall. Kwesi Got My Car In And Out Fast. Great Service And Will Bring In My Car For Any Other Services. More

by tucker_c
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Smith
August 31, 2020

Richard was professional at all times provided excellent service making my wait a pleasant stay. The service was fast, and the staff was very knowledgeable. More

by Kendrick
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Oct 01, 2020 -

Lithia Springs Ford responded

Thank you so much for taking the time to write a great review about Richard and the Service Team. Joey Hobson/Owner

August 31, 2020

My service experience was amazing. One service employee wasn’t sure about my appointment time but Mr Tim Black did and was amazing!!!!!The receptionist was amazing too! More

by dedreial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Black only
Oct 01, 2020 -

Lithia Springs Ford responded

Taking care of our valued customers is in our DNA, thank you for the great review and we appreciate you! Joey Hobson/Owner

August 18, 2020

Very thing was Great .Q Well knowledge on the service Very thing was Great . Q Well knowledge on the service department The body shop was well knowledge on an estimate. And the sales person I spoke More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rencher
Aug 19, 2020 -

Lithia Springs Ford responded

Thank you so much! Joey Hobson/Owner

August 17, 2020

Richard was amazing to work with from start to finish. He went above and beyond to make certain that I knew he cared about the finished product. Richard is definitely an asset to Ford!!! More

by Camille W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Aug 18, 2020 -

Lithia Springs Ford responded

Thank you for trusting your vehicle with us, Richard does an amazing job taking care of our customers! Joey Hobson/Owner

August 09, 2020

I was very appreciative of how my service tech handled my recall service visit. He was courteous and helpful. Didn’t try and up sale me on services. Also kept me informed as to when my vehicle was ready. Rea More

by andersonjr2014
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but a great experience , Richard Smith
Aug 18, 2020 -

Lithia Springs Ford responded

Great to hear that our Service Team kept you informed all the way through the service process! Thank you for the kind review! Joey Hobson/Owner

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