John Bleakley Ford - Service Center

Heather is amazing! Service Department is professional and courteous! The entire service area keeps you updated and ask for your feedback during the process on how they Service Department is professional and courteous! The entire service area keeps you updated and ask for your feedback during the process on how they can assist you and if you are on the same page…really appreciate the attention to detail. More

Disappointed. my oil cap left off, my car and garage was left a mess. HELP! my oil cap left off, my car and garage was left a mess. HELP! More

Each time my wife and I have any issues with our vehicles, we only reach out to and trust Richard. Since 2020 he has been our only care giver for our vehicles that we trust. If he is on vacation, we vehicles, we only reach out to and trust Richard. Since 2020 he has been our only care giver for our vehicles that we trust. If he is on vacation, we actually wait until he comes back to have our vehicle serviced. Thank you for everything you do Richard More

My experience with this dealership was one for the books. I wanted to just throw away my whole truck. My service rep Richard Smith assured me that he'd take care of it and he did. I will recommend Thanks Rich I wanted to just throw away my whole truck. My service rep Richard Smith assured me that he'd take care of it and he did. I will recommend Thanks Richard!! More

I have been using this dealership to service my two vehicles since 2020 when we moved to GA. My last three visits were terrible and I am not returning. On one occasion, I dropped off my 2019 Explorer vehicles since 2020 when we moved to GA. My last three visits were terrible and I am not returning. On one occasion, I dropped off my 2019 Explorer overnight. Nobody called me to acknowledged they got my vehicle. After multiple days of calling and not getting answers, I finally went in only for them to tell me I need a new battery. On another occasion, I took my 2018 F150 for service and let the service advisor know that it's taking a little long for the vehicle to start when I turn the key. It was never diagnosed. They just performed the service. Now the vehicle's check engine light came on and it's taking even a lot longer for it to start. I dropped it off night and again nobody called me to acknowledged it. Two days later, I have to go get my vehicle from them and I am not returning. More

My Service Advisor, Richard Smith, is simply the best! He is very knowledgeable,professional and explains in detail any maintenance issues related to my 2015 Explorer. He keeps me informed prior to and He is very knowledgeable,professional and explains in detail any maintenance issues related to my 2015 Explorer. He keeps me informed prior to and during service. Customer service is tops! I wouldn’t go anywhere else. More

Mr. Wayne and Tim were amazing! Thank you for your help in getting me into my new ride. in getting me into my new ride. More

Very pleased with the timeliness of the repair to get a new battery. Jimmy Jacobs was professional, courteous, and explained the charges and warranty of the work. I would highly recommend him if you use Li new battery. Jimmy Jacobs was professional, courteous, and explained the charges and warranty of the work. I would highly recommend him if you use Lithia Springs Ford for service. More

Richard is the service advisor that assisted me and I’m happy to know he cares and want to make sure things are right. Thanks to your attention to details. happy to know he cares and want to make sure things are right. Thanks to your attention to details. More

When I called to set up an appointment I told the operator it needed to include servicing the transmission. I was told to come on in and it would take three hours. When I checked it I was told I nee operator it needed to include servicing the transmission. I was told to come on in and it would take three hours. When I checked it I was told I needed to make an appointment to have the transmission serviced and it would take a day or two. The service I received was great except now I have to return to the dealer at another time to have them look at the transmission on my 2020 F150. I live 30 minutes away and this is very inconvenient! More