Lithia Toyota of Billings - Service Center

Service The issues were handled timely and efficiently. The wait time was not lengthly. The waiting area was pleasant and the offer of a car wash from Don's The issues were handled timely and efficiently. The wait time was not lengthly. The waiting area was pleasant and the offer of a car wash from Don's car wash was a nice touch. More

Treated very well They were awesome at giving me an estimated time of how long it would take for my vehicle to be fixed. I kept receiving updates about my car which wa They were awesome at giving me an estimated time of how long it would take for my vehicle to be fixed. I kept receiving updates about my car which was nice. They were fantastic at sticking within that time frame. More

fast to the point. Very fast, clean helpful. Got me back on the road in less then 45 mins. Got the services I needed nothing more nothing less. The staff was helpful t Very fast, clean helpful. Got me back on the road in less then 45 mins. Got the services I needed nothing more nothing less. The staff was helpful too More

Great service Lithia Toyota of Billings always provides exceptional service. The staff are courteous, fast, and knowledgeable. I dont usually have to wait too long Lithia Toyota of Billings always provides exceptional service. The staff are courteous, fast, and knowledgeable. I dont usually have to wait too long to get an appointment either. More

Flawless Service I have been taking my vehicles to Lithia Toyota in Billings since 2002, and my experiences with them have always been great! I loved my first Toyota I have been taking my vehicles to Lithia Toyota in Billings since 2002, and my experiences with them have always been great! I loved my first Toyota, and the fact that I bought a second Toyota had as much to do with service department as it did with the Toyota brand. More

Oil change and tire rotation. I had a scheduled appointment for an oil change and tire rotation. When I arrived it was only minutes later that the service techs had my car in and t I had a scheduled appointment for an oil change and tire rotation. When I arrived it was only minutes later that the service techs had my car in and the work begun. I waited at the dealership thinking it would probably take about an hour and was pleasantly surprised when my vehicle was ready less than 40 minutes later. More

Decent I had an oil change scheduled via phone and somehow my appointment never made it in their system. Therefore showed up and everyone was puzzled. Lucki I had an oil change scheduled via phone and somehow my appointment never made it in their system. Therefore showed up and everyone was puzzled. Luckily the walk-in gentleman was free and able to get me taken care of which I was very thankful for but I don’t understand how I can make an appointment over the phone with a gal and then it never make it to their system. That’s the only reason for the 4 stars. I don’t recall their names but everyone was great. More

Exceptional The appointment was the day I asked for, people were friendly, service was what i needed fast, accurate and affordable. I am happy with the knowledge The appointment was the day I asked for, people were friendly, service was what i needed fast, accurate and affordable. I am happy with the knowledge & advice from the service department. Thanks More

Wonderful We have gone there for years....will continue to do so. Friendly staff, competent service. We feel really lucky to have a place we can really trust. We have gone there for years....will continue to do so. Friendly staff, competent service. We feel really lucky to have a place we can really trust. More

Exceptional Service I brought in a 2011 RAV for service and two minor recalls. The staff was very courteous and professional throughout. I checked in with the Service Man I brought in a 2011 RAV for service and two minor recalls. The staff was very courteous and professional throughout. I checked in with the Service Manager and he kept me informed of progress. It was done in record time. I have always been pleased with and have great confidence in Lithia's work More