
89 Reviews of Robert Muir
May 24, 2020
"A Great and Fun Experience"
- brulotteI told Shane Reid I wasn't going to buy a new truck today, but I sure enough drove home in one. He was very professional, friendly, and made it happen. The whole group was great to work with, all the way up to the GM. He was very helpful. I've been going to Lithia Toyota of Billings for quite a few years now and always get a great deal.
Read MoreOther Employees Tagged: Kristen Paulsen, Patrick O'Neill, Ryan Holly , Shane Reid
February 05, 2020
"My 3rd Toyota Tacoma purchase at Lithia"
- Robert D.Lithia Toyota in Billings is a great dealership. Their Parts & Service personnel are most excellent. Their Sales personal are the best, especially Ms. Kristen Paulson. I have purchased 3 Tacoma TRD Off Road trucks in the last 4 years from Lithia. A 2016 4-door Crew Cab, 2017 Access Cab, and another 2020 4-door Crew Cab. Ms. Paulson was the primary sales person for the 2016 and 2020 Crew Cabs, and assisted on the sale of the 2017 Access Cab. Her knowledge, skills, and abilities as it pertains to the Toyota brand is exceptional. The purchase of the 2020 was very involved. She skillfully guided me through the ordering process of a special factory ordered truck. She enlisted the talented Parts and Service personnel in the procuring and installing the upgraded Pro Off Road suspension, and the installation of special order FabFour front bumper. He guidance in the selection of the TRD wheels and other accessories was invaluable. Ms. Paulson kept me updated weekly on the production of my new Tacoma. When I went to pick it up . . . it was PERFECT!! THANK YOU Ms. Paulson, Ryan Holly (Parts) and Robert Muir (Service). Excellent people and a great team. I highly recommend Lithia Toyota of Billings, MT. Quality and service from start to finish.
Read MoreOther Employees Tagged: Kristen Paulsen, Ryan Holly
December 24, 2019
"Called about a problem with my 4Runner and they got me in..."
- buzzard83Called about a problem with my 4Runner and they got me in the same day fixed the problem very quickly and at a very reasonable price!!
Read MoreOther Employees Tagged: Michael Cleveland
December 22, 2019
"Very professional and friendly, always go the extra mile..."
- Cshert7Very professional and friendly, always go the extra mile to ensure customer satisfaction. Genuinely care about the customers and their needs even after the sale!
Read MoreOther Employees Tagged: Greg Gustafson, Patrick O'Neill
December 10, 2019
"Great service as usual"
- sk060247I got a call reminding me I had missed the service on my truck. I really liked that because since we don't drive the truck much except winter I had forgotten I hadn't gotten the oil changed. Usually I do it when I take the car in but for some reason I decided to skip the truck. Won't do that again. Service is always the best at Lithia Toyota.
Read MoreNovember 24, 2019
"Great - in and out"
- Wanderaas,kim65The service was great. Saturday’s are always busy, but I got in and out of there timely. I had a rock chip in my window, which was scheduled for later that day to get it repaired. Thank You
Read MoreOther Employees Tagged: Michael Cleveland
October 10, 2019
"Great service, friendly, eager to answer any questions..."
- ScottGreat service, friendly, eager to answer any questions very through in answering questions and explaining what was done and what service needed to be done.
Read MoreOther Employees Tagged: Michael Cleveland