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Lithia Toyota of Grand Forks - Service Center

4.9

45 Lifetime Service Reviews

2473 32nd Ave S, Grand Forks, North Dakota 58201

45 Reviews of Lithia Toyota of Grand Forks - Service Center

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August 23, 2018

"Routine maintenance"

- Sandy

I was able to drop my car off and was called when work was done. I was offered a ride home if I needed it. This helped me go about my day without needing to wait for service to be completed.

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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Chuck Hosek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Quick and efficient service for both vehicles"

- DFHagen

We brought in both of our 2017 Corollas for a 6 month check. The first one was early in the day and they had me in and out in half an hour. The second one I brought in on a fairly busy day, however they were able to get it turned around and out of the shop in about 90 minutes.

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Recommend Dealer
Yes
Employees Worked With
Thomas Moore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Wages
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 23, 2018 -

Lithia Toyota of Grand Forks responded

Hi! Thank you so much for the shining review and great rating for our service department! We really appreciate your business and look forward to working with you again soon! Kalla Baker Customer service

August 03, 2018

"Car check up "

- Millertime

Great service. Thank you! Always friendly and ready to answer all my questions. I enjoy visiting with Josh and Gerry when I come in for service. I am hoping they stay on as employees as I found them both to be well informed and patient with lol my questions. You have s good staff of sales people. They seem to work well together

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Recommend Dealer
Yes
Employees Worked With
Josh Ness
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Gerry karaba
July 31, 2018

"15000 mile service"

- morris1939

There is a reason why I have brought 3 new Toyota from here, one is good service and another is the good staff that work there. Thank you. Morris

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Recommend Dealer
Yes
Employees Worked With
Steve Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Hosek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 01, 2018 -

Lithia Toyota of Grand Forks responded

Hello, Thank you for the candid feedback on your experience with our Service and sales staff! Thank you for choose Lithia Toyota! We look forward to working with you again soon! Respectfully, Kalla Baker Customer Service

July 24, 2018

"10,000 Mile Service"

- JZ3654

It was a pleasure to do work with Chuck Hosek. My service call went very well and quickly!! I have always had a good experience with the service department!!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Hosek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 30, 2018 -

Lithia Toyota of Grand Forks responded

Hello, Thank you for the candid feedback on your experience with our Service advisor Chuck and our service department. We look forward to working with you again soon! Respectfully, Kalla Baker Customer Service

July 12, 2018

"O service on 2017 prius"

- 48mary17

The service was completed in a timely manner. . Found a need for a filter replacement which I appreciate. Chuck has a pleasant way of dealing with his customers. Explaining what was needed and everything that was done.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Chuck Hosek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 13, 2018 -

Lithia Toyota of Grand Forks responded

Thank you so much ! We really appreciate the great review and the 5 star rating! We are so happy that you had a good experience with our service department here at Lithia Toyota! We look forward to working with you again soon!!

June 08, 2018

"Extremely cordial and professional service"

- Reis,Bob

Extremely cordial and professional service. I was met promptly and my questions were researched and quickly confirmed with written representation. I received a customer service valet ride to and from my place of employment while my vehicle was serviced and the driver was safe, and the vehicle was clean and most comfortable.

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Recommend Dealer
Yes
Employees Worked With
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 07, 2018

"2006 Avalon power steering pump"

- Popeye

I have had multiple problems with my power steering pump and all problems after I had original pump replaced have been corrected with no additional cost. They do stand behind products they install.

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Recommend Dealer
Yes
Employees Worked With
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tyler Grollimund
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 18, 2018

"Awesome"

- Michelle

Everyone is so helpful and the waiting area for service is very accommodating. I have never had a bad experience at Toyota and I recommend all my friends to get Toyota vehicles.

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Recommend Dealer
Yes
Employees Worked With
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dominique Rapsch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 15, 2018

"Great Service"

- Jude

This was my first oil change for my recently purchased Corralla. I was immediately greeted on arrival and had a comfortable area for waiting. The service seemed highly competent and I was on my way in no time

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Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Brad Paschke
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Wages
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chuck (in service).
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