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Lithia Toyota of Grand Forks - Service Center

4.9

49 Lifetime Service Reviews

2473 32nd Ave S, Grand Forks, North Dakota 58201

49 Reviews of Lithia Toyota of Grand Forks - Service Center

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November 05, 2018

"Pleasant service all around!"

- KH

Happened to be in town for other reasons..so I decided to stop by to see if someone would have time to check a tire that I was sure must have a slow leak in. My dash ‘low tire dummy light’ had been on three different times in the last 8 weeks. At first I thought it might be temperature changes, but not that many times. Service department had it in and out in less than an hour , found the nail and repaired the tire.......at no charge....the wonderful lady in charge of the service desk said, when I asked her how much, she said “We appreciate our customers “!!! Thanks LITHIA TOYOTA 💕

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Recommend Dealer
Yes
Employees Worked With
Not sure of any names
Nov 08, 2018 -

Lithia Toyota of Grand Forks responded

Thank you so much for the incredibly sweet and detailed review! We appreciate your business so much and look forward to working with you again in the future! Thanks again! Kalla Baker Customer Service

October 28, 2018

"Exceptional!!!!"

- fxgonzales

Lithia was quick and effeciant. Answered all of my questions to my satisfaction. Could not ask for anything better. Really look forward to taking my vehicle in for service.

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Recommend Dealer
Yes
Employees Worked With
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 30, 2018 -

Lithia Toyota of Grand Forks responded

Thank you so much for taking the time to write us a great review and excellent rating! We are so glad you had an exceptional experience and we are looking forward to servicing your vehicle as well! Kalla Baker Customer Service

October 26, 2018

"Oil change "

- Maria

I was immediately helped when I drove in but I didn’t catch his name. He was very friendly and offered a tire riotation which I declined. Lisa showed me I needed new filters so had those replaced. I was finished quickly and very satisfied with the service.

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Recommend Dealer
Yes
Employees Worked With
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 30, 2018 -

Lithia Toyota of Grand Forks responded

Maria, We are so glad to hear you had a great experience with our service department! We look forward to working with you again in the future! Kalla Baker Customer Service

October 25, 2018

"The car is so great and I’m enjoying to drive everywhere. T."

- Zahramire2018

The staff at the dealer are very kind and professional. I like to advise my friends to come and buy cars from Toyota. I was using Toyota’s cars since 1993.

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Recommend Dealer
Yes
Employees Worked With
Steve Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Wages
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 23, 2018

"Routine maintenance"

- Sandy

I was able to drop my car off and was called when work was done. I was offered a ride home if I needed it. This helped me go about my day without needing to wait for service to be completed.

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Recommend Dealer
Yes
Employees Worked With
Chuck Hosek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Quick and efficient service for both vehicles"

- DFHagen

We brought in both of our 2017 Corollas for a 6 month check. The first one was early in the day and they had me in and out in half an hour. The second one I brought in on a fairly busy day, however they were able to get it turned around and out of the shop in about 90 minutes.

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Recommend Dealer
Yes
Employees Worked With
Thomas Moore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Wages
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 23, 2018 -

Lithia Toyota of Grand Forks responded

Hi! Thank you so much for the shining review and great rating for our service department! We really appreciate your business and look forward to working with you again soon! Kalla Baker Customer service

August 03, 2018

"Car check up "

- Millertime

Great service. Thank you! Always friendly and ready to answer all my questions. I enjoy visiting with Josh and Gerry when I come in for service. I am hoping they stay on as employees as I found them both to be well informed and patient with lol my questions. You have s good staff of sales people. They seem to work well together

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Recommend Dealer
Yes
Employees Worked With
Josh Ness
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Gerry karaba
July 31, 2018

"15000 mile service"

- morris1939

There is a reason why I have brought 3 new Toyota from here, one is good service and another is the good staff that work there. Thank you. Morris

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Steve Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lisa Beauchamp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Hosek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 01, 2018 -

Lithia Toyota of Grand Forks responded

Hello, Thank you for the candid feedback on your experience with our Service and sales staff! Thank you for choose Lithia Toyota! We look forward to working with you again soon! Respectfully, Kalla Baker Customer Service

July 24, 2018

"10,000 Mile Service"

- JZ3654

It was a pleasure to do work with Chuck Hosek. My service call went very well and quickly!! I have always had a good experience with the service department!!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Hosek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 30, 2018 -

Lithia Toyota of Grand Forks responded

Hello, Thank you for the candid feedback on your experience with our Service advisor Chuck and our service department. We look forward to working with you again soon! Respectfully, Kalla Baker Customer Service

July 12, 2018

"O service on 2017 prius"

- 48mary17

The service was completed in a timely manner. . Found a need for a filter replacement which I appreciate. Chuck has a pleasant way of dealing with his customers. Explaining what was needed and everything that was done.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Hosek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 13, 2018 -

Lithia Toyota of Grand Forks responded

Thank you so much ! We really appreciate the great review and the 5 star rating! We are so happy that you had a good experience with our service department here at Lithia Toyota! We look forward to working with you again soon!!

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