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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

August 04, 2022

Although parts were back ordered service was helpful, responsive and courteous. Car was clean and ready as soon as they could get the work finished. More

by PHVINESTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 08, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to leave us your feedback. We truly appreciate your business. We look forward to having you as one of our valued customers for years to come. Mark Grossman, Service Manager

August 04, 2022

Overpriced. Nickle and diming. Don't get the job done unless you pay 3x what it should cost... sometimes the entire value of your vehicle. Doesn't matter what yo More

by BeyonceWithMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No Thanks
Aug 11, 2022 -

Lithia Toyota of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mark Grossman, Service Manager

August 04, 2022

The service rep was helpful and prompt with getting me set up for my appointment, I didn't have a ride home while my truck was being service, so they shuttled me home. Came back a couple hours later to pi More

by LISAHIMES33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart (my shuttle driver) ?, Vince Castano
Aug 08, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

August 04, 2022

We found our vehicle purchase to be a great experience. David Solorio was very friendly, knowledgeable and easy to work with. The financial aspect of the purchase was faster then expected. Picked up the More

by DEGOYADOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
Aug 08, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

August 04, 2022

The salesperson Neal, and finance manager Armando were very friendly, funny, and helpful. Thank you for a great experience! More

by NEALCADY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma, Dennis Kane
Aug 08, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

August 03, 2022

Salesman amd dealership was off the chart. Wouldn't go anywhere else to buy a car More

by TRAVISD_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Chad Soares, Evan Seegmiller, John Rogers, Jon Vevera, Troy Kloke, Greg Templer, Mike Rapport, Scott Weigand, Skyler Reagan
Aug 04, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

August 03, 2022

Very fast service people are friendly accommodations are great ,,,service person was very friendly , important for me to return for service that people are friendly More

by STELLARFORTUNE
Customer Service
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Cate MacPherson, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown
Aug 04, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

August 02, 2022

Very quick and professional, they went the extra step to accommodate me and my family. More

by PATRICKSORENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 03, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

August 01, 2022

totally helpful and thorough explaining fine details of our new toyota corolla cross so happy More

by WINDOWCLEAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg, Bryce Beatty, Evan Seegmiller, Kareem Duncan, Troy Kloke, Armando Ledesma Jr., Jayna Lack, Steven Kahae, Doug Walker
Aug 01, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Corolla, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

August 01, 2022

Great service. Didn’t try to coorrce me in to something I didn’t need. More

by Patsy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 01, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

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