Lithia Toyota of Medford

Two different salesmen were friendly and helpful leading up to and during test drives. On the day of my purchase, I worked with another person. I had noticed a few things and was asking about the possibilit up to and during test drives. On the day of my purchase, I worked with another person. I had noticed a few things and was asking about the possibility of having them addressed. At one point, this gentleman said "I'm done"; meaning he wasn't going to do anything and didn't want to discuss any of what I brought up. I wanted the vehicle, so I made the best of it. It's ok to say "I'm sorry Mr. customer, but we're not willing to do any work on those items." I wasn't trying to take advantage of anyone. I haven't purchased a vehicle in several years and don't like handing over tens of thousands of dollars without doing due diligence. If I recommend this dealership to anyone, I'll suggest they just don't deal with that person. More

Luis was great to work with. Not pushy and very helpful. Got us a good deal and good trade value. Good experience overall. Not pushy and very helpful. Got us a good deal and good trade value. Good experience overall. More

Very kind and respectful treat you like a human being definitely enjoyed my experience I love the vehicle I am in as they were very attentive to my needs A+ definitely enjoyed my experience I love the vehicle I am in as they were very attentive to my needs A+ More

My car was part of a recall. Everything was done professionally. The wait was short, and were courteous. Everything was done professionally. The wait was short, and were courteous. More

Very professional and competent. Respectful of my time Would do business there again if I need a Toyota product Respectful of my time Would do business there again if I need a Toyota product More

Very professional and competent. They keep excellent records on your repAir items. On time for appointments. Appreciate the service department! They keep excellent records on your repAir items. On time for appointments. Appreciate the service department! More

They do a great on my Toyota Tacoma been going for three years .. Thank you years .. Thank you More

The service was quick and very affordable. When I wasn’t sure if I’d be off work in time to pay at the desk, it was so nice to have the option to pay over the phone! When I wasn’t sure if I’d be off work in time to pay at the desk, it was so nice to have the option to pay over the phone! More

All of the individuals I worked with we're professional, kind and very helpful. I was happy to drive off in a new car! kind and very helpful. I was happy to drive off in a new car! More

I bring in our Prius for an oil change & tire rotation twice a year. They are very attentive to any ongoing service needs. They are fast, friendly and efficient. twice a year. They are very attentive to any ongoing service needs. They are fast, friendly and efficient. More