Lithia Toyota of Medford

I called and got right in. They called back with in for hours to let me know what they found. It was only water getting in the Ac. They did not charge me since nothing was wron They called back with in for hours to let me know what they found. It was only water getting in the Ac. They did not charge me since nothing was wrong. Can not tell you how much it meant to have them be honest and not charge me. More

Nice dealers. Comfortable environment. Low pressure. Took a little long to get to the paper signing which was tough since I had to drive back to Bend that day. But Comfortable environment. Low pressure. Took a little long to get to the paper signing which was tough since I had to drive back to Bend that day. But overall not a bad buying experience. More

My fluids weren't filled and one was practically empty. Had they actually checked my battery (as they claim they do), it would have come back as being bad and could have been replaced then rather than me h Had they actually checked my battery (as they claim they do), it would have come back as being bad and could have been replaced then rather than me having to have it die and go somewhere else. More

Usually satisfied by the service at Lithia Toyota Medford, but disappointed this time. They tried to sell me a product that I was not due for (not for another 20K) and took an hour and a half longer Medford, but disappointed this time. They tried to sell me a product that I was not due for (not for another 20K) and took an hour and a half longer than the longer end of the time estimate for the recall repair. More

I like that I've been informed about the progress of my vehicle as it's being worked on. vehicle as it's being worked on. More

Skyler was amazing and so was their Finance team. They worked with me to get me out the door quick and easy. I would recommend them to everyone. They worked with me to get me out the door quick and easy. I would recommend them to everyone. More

Great staff, very helpful, love the car. Thank you Charles Whitley. I’m already looking forward to our next Toyota. Thank you Charles Whitley. I’m already looking forward to our next Toyota. More

The initial salesman named Nate and his poor treatment of me sent me shopping elsewhere, but then I was contacted by Charlie in response to an inquiry I had made a few days prior and dealing with him was exc me sent me shopping elsewhere, but then I was contacted by Charlie in response to an inquiry I had made a few days prior and dealing with him was excellent, and I did purchase a vehicle from him because he treated me with respect More

I had my Tundra in for a trany fluid change and on the way home I heard some rattling noises, so when I got home I checked the under side and found two bolts missing from the skid plate and the three smal way home I heard some rattling noises, so when I got home I checked the under side and found two bolts missing from the skid plate and the three smaller bolts in the front where loose. The next morning I took it back and Scott apologized and took the truck in right away and took care of it for me. It was a huge disruption and inconvenience to my schedule and my day. But the way Scott handle it was spot on. The fact that bolts were missing and or loose and or over tightened, make costumers loose confidence in the quality of work that’s been done on there vehicle and question if the fluid change or brake jobs or what ever their vehicle is in for has been done properly. And it’s issues like this, that make people like me will do the work them selves, to know the job was done right. Do diligence needs to be a priority in the reinstallation of parts. More

I have things falling apart when I just bought it,when calling to fix I was told there would be a couple week wait and by then the warranty expires so I may have to pay out of pocket. I just feel scammed calling to fix I was told there would be a couple week wait and by then the warranty expires so I may have to pay out of pocket. I just feel scammed I don't get why I got a car if it's just going to break down. More