Lithia Toyota of Medford

Service rep was very helpful and courteous And the tire rotation was quick. Thank you rotation was quick. Thank you More

Got my toyota tundra carpet clean and vacuum and wash they did not vacuum the under the rear seat and not vacuum meaning they did not carpet clean it also the front seat was really wet they did not vacuum the under the rear seat and not vacuum meaning they did not carpet clean it also the front seat was really wet More

Great service. It was easy to drop my car off then they called to let me know it was ready. And they were super nice and ready when I picked up my car. It was easy to drop my car off then they called to let me know it was ready. And they were super nice and ready when I picked up my car. More

Our salesman, Greg, was fantastic. This was our best car buying experience we've had. No stress and everyone was great! This was our best car buying experience we've had. No stress and everyone was great! More

I started calling around to check on Toyota Sienna availability in December 2021. All the dealerships I spoke with were unhelpful. They said just call back and check in if we have our next allotment, availability in December 2021. All the dealerships I spoke with were unhelpful. They said just call back and check in if we have our next allotment, and then I would call back and they'd be sold out. In March 2022, I expanded my search to Lithia Toyota in Medford. Charles Whitley was the first person to actually help me. He listened to what my husband and I were looking for and he said as long as we had time to wait for it (we did) he could order us the van we wanted. In July 2022 it arrived and we are very pleased. Though Medford is a 4 hour drive from our Beaverton home, it was completely worth it for the excellent service we got through Medford Lithia Toyota. We highly recommend them. Excellent customer service. More

The costumer service was horrible. Scott was the employee who assisted me and was condescending and rude. I had an appointment to have my alignment checked and waited for 3 hours to fi Scott was the employee who assisted me and was condescending and rude. I had an appointment to have my alignment checked and waited for 3 hours to find out there was nothing to be fixed without any communication between. My front license plate was bent and the frame was broken. Scott did replace this after I came back into the dealership to let him know. I will give him credit for that. It overall was the worst service I have experienced thus far at Toyota. More

Great sales & Tech teams but the service dept needs some polishing. Had to many issues. polishing. Had to many issues. More

It was nice and cool in there and the staff was amazing at helping me out I would most likely be buying my next car from him at helping me out I would most likely be buying my next car from him More

First experience and appreciated access to the shuttle while my car was serviced. Friendly staff. while my car was serviced. Friendly staff. More

The service was perfect! And my land cruiser was clean when I picked it up And my land cruiser was clean when I picked it up More