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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

July 15, 2022

Polite and personal rep Taken right away Took the hour they said it would take More

by SUSANKPRESLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jul 16, 2022 -

Lithia Toyota of Medford responded

Susan, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

July 15, 2022

Always happy to do business with Lithia Toyota. Staff is always very helpful and keeps me informed on my vehicles status. More

by Bob Gerbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jul 16, 2022 -

Lithia Toyota of Medford responded

Bob, John and our team appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

July 14, 2022

Having car problems is never fun. Lithia Toyota makes it so much easier and takes away the nerves. I know my older Toyota is in good hands More

by M_GRENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Report | Print
Jul 16, 2022 -

Lithia Toyota of Medford responded

Thank you! Julia and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

July 14, 2022

The service and outcome at Lithia Toyota is excellent, punctual, a good value and unsurpassed. More

by Happy Rav owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jul 16, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

July 14, 2022

Excellent service. They had everything under control the minute they opened to me driving away. I was a very happy customer More

by CJWCHARLIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jul 16, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Jarren and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

July 13, 2022

The estimated cost of the repair was correct. Repair was done in time Shuttle was great fhanks More

by Gene gilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jul 13, 2022 -

Lithia Toyota of Medford responded

Gene, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Jarren was able to help, and we hope to see you again! Mark Grossman, Service Manager

July 13, 2022

From the Gavin in the parts department to Scott in Service, to the cashier. Everyone was helpful, responsive and cordial. More

by Renee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Jul 13, 2022 -

Lithia Toyota of Medford responded

Renee, Gavin, Scott, and our team appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

July 13, 2022

Extremely unsatisfied with lithia toyota of medfords service department. I will never purchase another used vehicle from this dealership. Certified means nothing apparently. More

by SPUDLYROCKS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Report | Print
Jul 17, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Grossman, Service Manager

July 12, 2022

On time, friendly service, good work. I've had zero complaints since I started going to Lithia Toyota 2 years ago. I moved up here from CA. More

by KARENPLUMMER1948
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jul 13, 2022 -

Lithia Toyota of Medford responded

Karen, Thank you! John and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

July 12, 2022

Many thanks to Jarren Brown who took care of me and my RAV4. His ability to ask the right questions to help the technician narrow in on the repair challenge made for a smooth road to resolution in a very More

by mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jul 13, 2022 -

Lithia Toyota of Medford responded

Mike, Thank you so much for your excellent review! We are so glad that Jarren had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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