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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

July 12, 2022

Wonderful special team, going extra mile with extra gifts and favors for customers. Thanks a lot to them for everything. More

by be.meta333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Jul 13, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! Julia and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

July 12, 2022

Staff is very capable, efficient and personable. Got work done; re- paired phone with Entune. My particular visit was busy with many customers. Appreciate getting through in, I believe, 2 hours ( More

by forinfoman44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Vince Castano
Jul 13, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

July 12, 2022

Excellent People you can trust and care to your car and there you did care More

by NONE1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle, Jarren Brown
Jul 13, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

July 12, 2022

It was very quick and the people were nice. I come here all the time! More

by Amelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Jul 13, 2022 -

Lithia Toyota of Medford responded

Amelia, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Julia and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

July 11, 2022

Friendly service, did take quite a while for car to be serviced, about an hour longer than what was presented, seemed very thorough with maintenance. My only suggestion was to tie the bags back around the More

by Michelle T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown
Jul 12, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your detailed review, Michelle. Our goal is to make sure everyone who walks through the door leaves happy. We will share your suggestion with the team. Thanks for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

July 11, 2022

People are accomodating and family friendly with kids room, the place is clean, a lot of rood to go around More

by EMATAJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Luis Rodriguez, Jarren Brown
Jul 12, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

July 11, 2022

They were very courteous to me and treated me very well and I'm pleased with the service I got from them thank you very much More

by JSUSFOREVER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deanna Jackson
Jul 12, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

July 11, 2022

Much better than last dealership in St George Utah. Gave accurate information fast friendly customer service. I would definitely come back to this dealership. More

by ASK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Jul 12, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

July 10, 2022

Got screwed. Bought the car. Lots of issues 2 days later. Pretty dishonest. Choose another dealership. More

by JACLYNLOVE88
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Barringer, Steven Kahae
Jul 13, 2022 -

Lithia Toyota of Medford responded

Jaclyn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Troy Kloke, General Sales Manager

July 09, 2022

Easy, helpful attendants facilitated a busy service operation, provided good service and gave me a ride to and from work. More

by Judge Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jul 10, 2022 -

Lithia Toyota of Medford responded

Judge Ben, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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