Lithia Toyota of Medford

Excellent customer service technicians know their job. They do a very very thorough inspection to spot problems They do a very very thorough inspection to spot problems More

Fast friendly service. Thanks for taking the time to meet my care quickly and efficiently. Thanks for taking the time to meet my care quickly and efficiently. More

Had a nail in one of my tires, needed to have it repaired so I went to Lithia Toyota. so I went to Lithia Toyota. More

For a change there wasn’t a long wait to get checked in or to get my service completed so I was very happy. or to get my service completed so I was very happy. More

I called the day before I came up for my oil change told them what kind of truck I had so they would have the oil and oil filter because last time I was there they had to go and get the oil in the oil filte them what kind of truck I had so they would have the oil and oil filter because last time I was there they had to go and get the oil in the oil filter and it took a long time and at that time they told me next time to call ahead let them know and there would be no waiting needless to say I showed up sat there for 45 minutes in the waiting room they came and got me told me they didn’t have the oil and it was going to be another hour and a half wait . Needless to say I wasn’t happy told them my time was important to me. Asked to talk to the service manager, I told him I had called ahead so this wouldn’t happen, I understood the first time I was at that dealership why it took a while because they didn’t have the diesel oil or filter. But when I call ahead and tell them the day before and I’m told they will have it and they don’t their either incompetent or just don’t care about customer service. The service manager told me [we can service your vehicle it just won’t be as fast as you want us to.]. At which time I told him to give me my keys,and I won’t be back More

Very professional and very good service will definitely be going back had it done in a timely manner be going back had it done in a timely manner More

I bought a Subaru from them with a service contract. They don’t have a diagnostics machine for Subarus. The only service they could provide was oil changes. When you schedule an oil change it still take They don’t have a diagnostics machine for Subarus. The only service they could provide was oil changes. When you schedule an oil change it still takes several hours after your appointment time before they even take your car back. Their finance managers are rude and unresponsive as well. I recently purchased a 2022 vehicle from a different dealership and would never go back. More

The date of my service I was served promptly and was satisfied with my service I had an oil change I waited about an hour and they were courteous satisfied with my service I had an oil change I waited about an hour and they were courteous More

My car overheated on a Sunday. The towing service dropped it at Lithia Toyota. I didn't hear from them Monday but once they contacted me on Tuesday everything went great. The towing service dropped it at Lithia Toyota. I didn't hear from them Monday but once they contacted me on Tuesday everything went great. More

took care of an emergency brake issue within a few hours with no prior appointment with no prior appointment More