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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

July 05, 2022

Tyler Orlow was the best and very helpful and kind. Definitely would recommend him to friends. More

by MIKAYLAHYDORN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Orlow , Evan Seegmiller
Jul 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

July 05, 2022

It was a great experience. Charlie was wonderful to work with. I looked at Toyota in Reno, Redding, Sacramento, and Medford. I choose you guys because all the info and price av More

by JAKEBUSHEY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Jul 06, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Jake. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

July 04, 2022

Got truck in fast. Took longer than expected, didn’t realize engine was coming out. Overall satisfied More

by ARCHA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

July 02, 2022

Bad service took my car because the tire sensor light turned on. I went to get it checked out they asked me if I was sure it was on, so supposedly they fixed it but they only turned off the code so I too More

by FREDDY_BANDA9
Recommend Dealer
No
Employees Worked With
Julia
Jul 08, 2022 -

Lithia Toyota of Medford responded

Freddy, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Grossman, Service Manager

July 02, 2022

They are very professional, easy to work with, and they get the deal done. Really enjoyed the entire experience. More

by MIKEANDCARINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg, David Solorio
Jul 05, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

July 01, 2022

Polite, friendly service, on time, free shuttle service, able to make appointment, took care of recall upgrade More

by Elaine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 02, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Elaine, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

July 01, 2022

Friendly and personable service. Walk in appointment from out of town and was amazed at the speed. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jul 02, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and your kind feedback! Mark Grossman, Service Manager

July 01, 2022

Prompt attention to my needs, very courteous, gave me information when my car was ready. A great experience! More

by MERRIBETH_CARLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jul 02, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

July 01, 2022

Courteous and friendly personnel are everywhere. My car was serviced thoroughly & quickly. Thanks! I’m impressed with the work, the attention to explanations & the sincere interest that is shown to More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jul 02, 2022 -

Lithia Toyota of Medford responded

Thank you, Jane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

July 01, 2022

I was not that excited about making the appointment, as they went to an auto bot recording instead of just putting me through to a human in the service department. But aside from that, the appointment its More

by LISANTAYVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 02, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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