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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

July 01, 2022

Jarren Brown handled our business and was very professional and courteous. The car was taken care of with what we have to expect from a Toyota! More

by TREID6
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 02, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for Jarren and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 30, 2022

On time service pleasant people. Everything done in a very professional manner. Will always go back. More

by John archer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 30, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

June 30, 2022

Great people to work with. They kept you informed during the process. We live in Stayton but decided to work with The Medford team. More

by NANNERB58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Jun 30, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

June 30, 2022

Excellent. Very informative about what took place with my vehicle. Gave some good advice too. More

by MCCAING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 02, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 30, 2022

We waited for 4 months for our vehicle but when it arrived the purchase went smoothly. More

by Rian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hardage
Jul 02, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

June 30, 2022

Representative did not advise that coupon would not cover oil needed, work not started until 40 minutes after appointment, other employees making disparaging comments about customer that was not present, no More

by DANIELSON2020
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John McNerny
Jul 05, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mark Grossman, Service Manager

June 30, 2022

Made an appointment for my 2001 Camry because the check engine light came on; Scott was the input person. Thermostat problem was resolved plus had routine oil service. {icked up the car later that day. H More

by hartmanhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Jul 02, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

June 29, 2022

Quick and great work. Professional staff. No ipsell games. Busy but staffe to handle it. More

by MIKEMORAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee
Jun 29, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

June 29, 2022

So far everyone at Lithia Toyota Medford has been accommodating, speedy, friendly, helpful and knowledgeable More

by CHATTYPATTY72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar, Brian Berg, Dennis Kane, Jayna Lack, Joseph Kyttle
Jun 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

June 29, 2022

When we arrived for our appointment we were seen right away. Our car had a flat tire and was taken in and fixed within 30 minutes. The dealership offers free flat repair so it didn't cost us anything! More

by Bayleeandskylerblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jun 30, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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