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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 24, 2022

I only met Zach and then later Eli to do some work. They were both prompt and quick to address any issues. More

by lisamommy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and Eli
Report | Print
Jun 27, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 24, 2022

Quick and good service. I got an oil change and next lights in less than 30 mins More

by Rosalindw27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Jun 27, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 24, 2022

Good and reliable service. Made appointment and dropped car ahead of appointment and service was done ahead of schedule. Kind and responsible, ready to serve our needs. More

by Rich in OR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey
Report | Print
Jun 27, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

June 24, 2022

They were able to take me without appointment and the wait time was less than an hour. Keep in mind this was a weekday morning. Great service as always. More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Report | Print
Jun 27, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

June 23, 2022

Splash Pan left hanging. Missing clip. Husband had to buy replacement clip and repair after oil change. More

by TOMTAWNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Jun 24, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Mark Grossman, Service Manager

June 23, 2022

John fid a Terri’s job explaining needed services, followed up on necessary replacement parts, example air filter, and he contacted us to detail car was ready for pickup. More

by Happy Rav owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jun 24, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 23, 2022

Always a pleasure working with Scott. Thanks for taking care of our fleet over the last 20 years. Shawn at Polaris Land Surveying LLC More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, John Oppy, Scott Knuepel, Jarren Brown
Report | Print
Jun 24, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Scott delivered such a great experience! Mark Grossman, Service Manager

June 22, 2022

Everyone was efficient, and friendly. There was no pressure to buy the add ins. Communication was good. More

by BDHARRIS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller, Jayna Lack
Report | Print
Jun 22, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

June 21, 2022

Great service. Friendly and very efficient. I Will come back again and again.thank you! More

by watsuturtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Jun 22, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 21, 2022

I would echo the previous customers. Everyone we made contact with was courteous, professional, kind and helpful! More

by CLAUDIABALLARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Rogers, Mike Rapport
Report | Print
Jun 22, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

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