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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 21, 2022

Dropped my vehicle off at 8:00am and it was ready at 9:00am. Very fast and friendly. More

by KIMNLUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jun 22, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

June 20, 2022

Great service and friendly staff. Quick and easy! Will definitely come back. Thank you for the help! More

by MUSICMURRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Jun 21, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

June 20, 2022

My appointment made my oil change quick. Staff was friendly, and respectful. They checked my filters. Thanks! More

by TRAVIS_LYON_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 21, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

June 20, 2022

They do a great job. Take care of our car and truck. If we have a problem they solved it. The guys are friendly and courteous. We are happy going there. More

by DINK1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Jun 21, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

June 19, 2022

Once I found Scott everything moved smoothly. He is excellent and the young lady mechanic was as well. Also the two drivers who gave me rides were very nice. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Jun 20, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

Jun 20, 2022 -

NONE3 responded

Thanks Mark, I meant it too. You have a great crew.

June 18, 2022

Outstanding experience and very easy going process. From beginning to end, Charlie Whitley was on top of everything and communicated to keep me updated. Will buy again from him when the need arises. Jo More

by Dmpdx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate , John Matthew Uri, Charlie Whitley
Jun 20, 2022 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

June 18, 2022

This dealership was the best experience I have had at a service center. They were fast and exceeded my expectations in every way. More

by Cos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Jun 20, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 18, 2022

Fast friendly service and very thorough and professional. I thought they did a very thorough job. More

by REBECCA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Jun 20, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

June 18, 2022

John takes good care of my pickup, the dealerships is a busy place but it is well run! More

by erpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 20, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

June 18, 2022

They have been pretty good with me for 6 or7yrs. a couple times not good. More

by VINCENTCRISCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Scott Knuepel, Deanna Jackson, Joseph Kyttle
Jun 20, 2022 -

Lithia Toyota of Medford responded

Thank you so much for the feedback! Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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