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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 24, 2023

Great service. Kept me informed. Always polite and courteous. Clean waiting area. I always recommend them to others. More

by PATTYMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
May 25, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Patty, please let us know. Mark Grossman, Service Manager

May 24, 2023

John is excellent service advisor. If he is available, he never let the customer waiting. He is the best of them all. More

by elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
May 25, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

May 24, 2023

Excellent service every time we been in the Toyota in Medford. Thanks you for the service More

by FELIPEMAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Report | Print
May 25, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

May 22, 2023

Don’t appreciate agreeing to a price then have it be $5 higher afterwords. Makes it feel like a rug pull. More

by tyler.branson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Kyttle
Report | Print
May 22, 2023 -

tyler.branson12 responded

Same as above. Will not return.

May 20, 2023

John was kind and helpful when I arrived I had made an appt over the phone a few wks ago Yet they had no record of it when he looked In computer He fit me in and I got out in time for an appt More

by SUSANKPRESLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Cate MacPherson
Report | Print
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you, Susan, for taking the time to share your thoughts on working with our team. We do apologize for the confusion over your appointment and are glad that we could fit you in. We look forward to working with you again! Mark Grossman, Service Manager

May 20, 2023

I like the dealership ok. I do feel that when I take my car in for oil change that they try to sell me services that I don’t need though. My car runs perfect and I take good c More

by LindaLou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will certainly share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

May 20, 2023

Was waited on promptly and the service and extra work was done quickly Thanks for the great service, More

by DHSCHMADER
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Julia Hamar
Report | Print
May 21, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 20, 2023

The service department at Lithia Toyota is great. Joe takes a lot of pride in his work, and is very attentive to detail. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Report | Print
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with oe and our team, and we look forward to working with you again. Mark Grossman, Service Manager

May 19, 2023

Jayna was awesome to work with! She answered all my questions and more! Best car buying experience ever!! More

by CFRANKO04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio, Armando Ledesma Jr., Jayna Lack
Report | Print
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

May 19, 2023

Awesome car buying experience! Charles was great to work with, made everything easy, and had an excellent knowledge of the car we bought. And they worked hard to make the car ready More

by NONE3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Rogers, Charlie Whitley
Report | Print
May 21, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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