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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 07, 2022

Great dealership! The person in the service center was awesome. There were two women working with paperwork and told me to get in line at another desk for help. The li More

by ROLANDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
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Jun 08, 2022 -

Lithia Toyota of Medford responded

Thank you, Roland, for taking the time to leave us a review. We'll be sure to share your comments with our crew. We look forward to working with you again in the future. Mark Grossman, Service Manager

June 07, 2022

Friendly and willing to work with you when it comes to down payment and credit. More

by KAYLA.DOYLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, John Rogers, Luis Rodriguez, Joshua Walton
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Jun 08, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Kayla. We appreciate your feedback and great rating. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

June 06, 2022

Bought a car here last month. Wasn’t planning on it, but trade-in values make no sense right now. More

by TOYOTA7
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
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Jun 07, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

June 06, 2022

Way too expensive and don’t bother setting up and appointment they won’t honor the time anyway. Wouldn’t recommend. More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel
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Jun 10, 2022 -

Lithia Toyota of Medford responded

Thank you for your review, Ana. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

June 06, 2022

Jana was waiting for us when we arrived and was knowledgeable, friendly and professional. We actually enjoyed our experience there and wouldn't hesitate recommending Lithia of Medford to our frie More

by Skeeterconrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Armando Ledesma Jr., Jayna Lack
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Jun 07, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Jayna had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

June 04, 2022

This is the Best decisión I hace taken in this awesome agency and be successful More

by Margarito
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Greg Templer, Luis Rodriguez
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Jun 06, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

June 04, 2022

They had the car I wanted even though inventory is limited. The car is beautiful More

by LCASTRO68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, John Rogers, Scott Weigand, Joshua Walton
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Jun 06, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

June 03, 2022

Great experience with Luis and Mike, well worth the wait. Never felt pressured to make a purchase. More

by kf
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rapport, Luis Rodriguez
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Jun 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Mike and Luis! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

June 03, 2022

Serviced my vehicle in a timely and cost efficient manner, and were easy to deal with More

by Zack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Jun 06, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 03, 2022

Poor quality service Not honest I do not trust your service now and hear the same from friends More

by TISHWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know names
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