Lithia Toyota of Medford

We were told an inspection was done. Tire had a piece of metal in it and tires are very low on tread.Missing air filter hold bolts and crack in windsheild. Tire had a piece of metal in it and tires are very low on tread.Missing air filter hold bolts and crack in windsheild. More

We very much appreciate the professionalism of the Lithia Toyota service department starting with I can get an appointment in a reasonable amount of tine. Not so at sone other dealerships. Toyota service department starting with I can get an appointment in a reasonable amount of tine. Not so at sone other dealerships. More

Great customer service. Have been doing business with them for years. Always kind and professional. Thank you Have been doing business with them for years. Always kind and professional. Thank you More

Great to work with. I would recommend Joe to anyone for any of there services work. I would recommend Joe to anyone for any of there services work. More

Seems like good people. Good car. Love it. Evan did what he said. The only thing was the tire pressure readers in the tires are non operational and now I have to make a t Good car. Love it. Evan did what he said. The only thing was the tire pressure readers in the tires are non operational and now I have to make a trip to lithia reno to get them fixed. Huge inconvenience to say the least. More

Left my oil tank dry because I had a lifetime oil package for too long. They also dented my car and took no responsibility for it. Mocked my complaint and the salesmen like to hike the price up past MSRP. for too long. They also dented my car and took no responsibility for it. Mocked my complaint and the salesmen like to hike the price up past MSRP. More

You did not replace a bad battery when requested so now he have a car that is not dependable he have a car that is not dependable More

Service was very prompt. Everything was explained clearly and employees were all extremely nice. The work was done very fast and I was given a courtesy ride home without havi Everything was explained clearly and employees were all extremely nice. The work was done very fast and I was given a courtesy ride home without having to wait at all. More

They don't return calls, they do not complete repairs to a highest standard. Required me to take back for a second time a highest standard. Required me to take back for a second time More

Jacob really went out of his way on this one, and saved me about 11k on a busted hybrid battery. It was completely destroyed when I brought it to him. There was no prior warning while I drove the Prius, th me about 11k on a busted hybrid battery. It was completely destroyed when I brought it to him. There was no prior warning while I drove the Prius, the car just abruptly disconnected the hybrid battery then stalled. I had it towed to the dealership, and Jacob set to work to track down the problem. The cause was an over tightened bolt which cracked the casing of the hybrid battery. Jacob called around to previous mechanics and found him at a dealership half way across the country, who had done a recall replacement four years ago on a bad fuse. The seriousness of his mistake wasn’t apparent until now, when the battery was completely ruined. A hybrid battery in a Prius isn’t a small thing. 11k to replace. That was half the price I paid for the whole car used. However, because Jacob tracked the cause to a mistake by a Toyota mechanic in San Diego, Toyota agreed to pay for it. I’ve driven it a few days now, and it runs like a new car. I’m eternally grateful for his work. More