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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 31, 2022

Excellent service our deal was very knowledgeable and patient. The finance guy was great also. All around a phenomenal service. More

by BROWNTSELENA69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
Jun 01, 2022 -

Lithia Toyota of Medford responded

Selena, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let David know if we can be of any more assistance! Troy Kloke, General Sales Manager

May 30, 2022

I have purchased several cars from Luis. He’s intelligent, helpful and always understanding of our needs. I recently bought a lemon from another dealership and immediately regretted cutting More

by downtownjennyb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Luis Rodriguez
May 31, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience! Troy Kloke, General Sales Manager

May 30, 2022

Great experience as always Went In and out of there really fast and they did a great job More

by SCHPITFYR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
May 31, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

May 28, 2022

I broke down in Eureka and was towed to medford. They handled everything with professionalism More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
May 31, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

May 28, 2022

Thank you for assisting us in getting our 1st ever car here in the US. 🙏🏼😊🚙 We are grateful for the wonderful service you've given to us, best customer service!👍🏼 We will surely recommend you to our More

by Ariane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
May 31, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

May 28, 2022

I came over from the Coos Bay area. I had previously spoken with Charlie about my interest in the 2010 Lexus. He made every effort to have the vehicle available for me to see. We stayed More

by OSPREY.CLM77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Charlie Whitley
May 31, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Charley was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Managerc

May 28, 2022

They are always super busy but find away to get everything done well and in a timely manner More

by DKZEIGLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Jarren Brown
May 31, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

May 27, 2022

Easy to work with. My experience with them was pleasant. The wait was short and I had no appointment. Will definitely recommend to friends. More

by corvettehawaii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 31, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

May 26, 2022

Car issued not fixed. Still. Paid $4,000 bumper to bumper $600 lifetime oil. Why? So my warrenty can eventually expire and I'm still left with car problems? Texted automat More

by MYERS.ApRIL2
Recommend Dealer
No
Employees Worked With
Irrelevant
May 30, 2022 -

Lithia Toyota of Medford responded

April, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

May 26, 2022

My oil change seems to have gone well. Scheduling seems to be a problem. Despite having an appointment, I was quite late getting service. More

by CHRIS56765
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel
May 27, 2022 -

Lithia Toyota of Medford responded

Chris, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

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