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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 21, 2022

Took the car for service at the schedule time. No attempt was made to charge for extra services. More

by DrPaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
May 23, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

May 21, 2022

My salesperson was very honest and direct with negotiating the price giving me a discount More

by SAVAGETRACY97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Matthew Uri
Report | Print
May 23, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Tracy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

May 20, 2022

I stopped in for an unscheduled oil change and they fit me in. I had the time to wait. I was taking a road trip soon and appreciated the service that day and the technicians checking everything out . More

by HENDERSONC1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
May 20, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 20, 2022

Lithia Toyota, did the necessary work requested in the shortest time frame and without an appointment. More

by RobertB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
May 23, 2022 -

Lithia Toyota of Medford responded

Robert, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

May 20, 2022

Every time I step on the lot I am always greeted with eager and friendly staff, immediately. I will never buy from anywhere else. More

by NIsha Mora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Dennis Kane, Scott Knuepel, Luis Rodriguez
Report | Print
May 23, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review, and for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 20, 2022

Very friendly and Honest went out of there way with costumer survice would recommend to all More

by BRIANHAFFENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel
Report | Print
May 23, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

May 19, 2022

Nate was great to work with and very knowledgeable. He was not pushy and listened to what I was looking for. More

by MARIOMASTRANDREA2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate griffin, Evan Seegmiller
Report | Print
May 20, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review, Mario! Our customers are our top priority and your feedback is greatly appreciated. All of us at Lithia Toyota of Medford are glad to have you as a customer! Troy Kloke, General Sales Manager

May 19, 2022

Great service, the service writer was courteous and explained the entire process. I will be back. More

by JSNYDER68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Troy Kloke
Report | Print
May 20, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 19, 2022

Lithia Toyota always takes great care of my car and of us! Shuttle service to and from my house if needed and they never mind that my service dog joins me. Great people and great service. 10/10. More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Report | Print
May 20, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Jess. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Mark Grossman, Service Manager

May 19, 2022

We enjoyed working with Neal Cady! He has excellent manners and was very respectful and fun to work with! He was very thorough and knowledgeable in helping us with the car. More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal cady, Scott Weigand
Report | Print
May 20, 2022 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

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