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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 19, 2023

The dealer was very accommodating because I lived out of state and almost 7 hours away. They were willing to work with me over the phone and get everything done before I was even there. More

by RAYVONP
Recommend Dealer
Yes
Employees Worked With
Steven Kahae, Steven Kahae
Report | Print
May 23, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

May 19, 2023

Amazing staff and amazing service. A dream to work with! This was our first experience with Lithia Toyota of Medford and they exceeded expectations! They are awesome! More

by 3DUKEFAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Kareem Duncan
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May 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

May 18, 2023

Friendly and efficient personnel. Wait times always shorter than estimated. Comfortable lobby, but coffee pot often empty. More

by D2AVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
May 18, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 18, 2023

Jarren was kind and courteous, I always go to Toyota over Dodge for the location and customer service. More

by Bree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
May 19, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Bree, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

May 18, 2023

They have always explained what needs to be done and gives me estimated cost They have kept my car in good running shape and recommends works that is needed More

by BETTYHAVIRA67
Recommend Dealer
Yes
Employees Worked With
John Mcnerney
Report | Print
May 19, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Betty. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 18, 2023

Jarren went out of his way to help me get my car taken care before I had to take it on a short trip. Great customer service More

by NA0
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Jarren Brown
Report | Print
May 19, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jarren and the team met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

May 17, 2023

Luis was awesome to work with! I’m glad he was my salesman. Definitely going to be my go to guy for future business More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Luis Rodriguez
Report | Print
May 17, 2023 -

Lithia Toyota of Medford responded

Thank you, Brittany, for sharing your experience with us! We're happy to hear it went well with Luis and we hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

May 17, 2023

Very pleased and highly recommend. It was Definitely worth the 4 hour drive from Northern California. More

by MMELLO1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Jayna Lack, Charlie Whitley
Report | Print
May 18, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 17, 2023

Charlie was fantastic! Super helpful & responsive throughout the entire process. I’m so thankful I decided to go with Medford Toyota! More

by samanthalydick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Report | Print
May 18, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Samantha. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

May 16, 2023

Service super slow for oil change 4 hours you need more people in this area More

by RODASramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Hamar
Report | Print
May 20, 2023 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

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