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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 16, 2022

Luis was helpful with acquiring the vehicle I was interested especially in a specific time frame. Worked very well with me from long distance and also flexible. Thank you lots! More

by Giselle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
May 16, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us, Giselle. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

May 16, 2022

Salesman was great. Joke paying above sticker price just because you can get the truck. More

by KSGS814
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Kahae
May 19, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that we didn't meet your expectations. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns. Troy Kloke, General Sales Manager

May 16, 2022

I’m always treated with respect and kept well informed. It’s a pleasure to do business there. And I love my Corolla Hybrid!! More

by DANALEE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I bought the car with Jana. She was a great sales person, John McNerny
May 18, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Jana, John, and our team. We're glad to hear we delivered such a great experience! Congratulations on your new Corolla Hybrid! Mark Grossman, Service Manager

May 15, 2022

Awesome jarren is very good. Service was great. Will be coming back for more service More

by Mlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 16, 2022 -

Lithia Toyota of Medford responded

Thank you for your review and kind words for Jarren. We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

May 13, 2022

When I arrived for my appointment I was taking care of right away and the person that worked with me ask if I was waiting and he said he put a hurry on the automobile very impressed More

by DLWAGS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Mayes
May 14, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 13, 2022

Above and beyond service did a great job fixing my vehicle, and also were nice enough to completely detail the interior which was wondering mess, highly recommend More

by Guy with the 2019 rav4hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey, Scott Knuepel, Thomas Pitts
May 14, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 13, 2022

Went in without appointment and they were very busy. Always takes a long time to get help and once I did it was estimated to be 2-3 hour wait. Was a 4 1/2 hours and only thing they did was oil change an More

by Mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Zach
May 17, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience, Mary, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mark Grossman, Service Manager

May 12, 2022

Good friendly service, and the shuttle was convenient. The car wash and vacuum should have been a lot better for the price.That and the prices are my only complaint:) More

by NM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 14, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 12, 2022

The Team did a fantastic job on this service visit. I was in and out in record time. Thank you for catching the license plate light this time. Excellent job. More

by MSGDEVILDOG
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 14, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

May 11, 2022

I appreciate that I could make an appointment online for my vehicle oil change online. More

by LCUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 12, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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