Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

April 04, 2022

I was greeted courteously. The waiting room was comfortable. My front rugs were vacuumed. My car ran much smoother after the oil change. More

by JEANNIEGOGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Apr 05, 2022 -

Lithia Toyota of Medford responded

Jeannie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

April 03, 2022

Second time I’ve brought my car in to be fixed and a week or two later I had to bring it back in because hoses were left completely unattached. You guys are the only ones who work on my car so I don’t know w More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Report | Print
Apr 20, 2022 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mark Grossman, Service Manager

April 02, 2022

Did a good job on car . pore paint job from factory ! Paint came off topside More

by darwin1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil tech did a great job on car thx u, John McNerny
Report | Print
Apr 04, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

April 02, 2022

Scott was very helpful and explained everything very clearly. My car was ready right on time . More

by DANAJFRANK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia, Scott Knuepel
Report | Print
Apr 04, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business, Dana, and hope to see you again soon! Mark Grossman, Service Manager

April 02, 2022

Luis was incredibly attentive and helpful. He was always available for questions and even reached out after the sale to make sure we did not need help with anything. I am telling friends to go More

by Lindsay/Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Report | Print
Apr 04, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience! Troy Kloke, General Sales Manager

April 02, 2022

I have found the service to be excellent and the staff to be professional. Their time estimates are very good. More

by bill97520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Apr 04, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

April 02, 2022

Well this last time I came in . It was marked you vacuumed and did windows, but they were not done. More

by NA0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Report | Print
Apr 04, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 01, 2022

Great service and friendly customer service . Appreciate the speed that my car was worked on More

by Phoofyjuice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake M
Report | Print
Apr 04, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

April 01, 2022

Professional and knowledgeable. Everybody was very nice. Processes was smooth for buying a car. Thanks More

by SHERRITATUM10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Report | Print
Apr 04, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

April 01, 2022

Great experience buying two late model used cars from this location. Wouldn't hesitate to recommend them to anyone, friend or foe. More

by PROFLEX857
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera, Troy Kloke, Armando Ledesma Jr.
Report | Print
Apr 04, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

1
...
144
145
146
...
481