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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

March 28, 2022

Great friendly service. More than happy to answer questions. Service was completed ahead of estimated time. More

by LEXUSISDRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Mar 28, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

March 27, 2022

I pulled up into the service lane, turned off my car, and waited and waited. No one came out. My previous Toyota Dealer ( Stephen Wade Toyota in St. George, Utah) always had someone right out to guide me t More

by WESTRAFTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny, Charlie Whitley
Apr 13, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Grossman, Service Manager

March 27, 2022

They were accommodating Got me in and out without an appointment and we’re very professional More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Mar 28, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jim, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 27, 2022

Everyone from service to sales are always helpful and knowledgeable. They always take care of me and my vehicle. More

by VICTORIABELL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach hamar, David Solorio
Mar 28, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Victoria, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

March 27, 2022

I had a Pleasant Experience with All Employees at Lithia. All severices were Friendly and helpful More

by NATALIEGAILSINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David car sales men , Evan Seegmiller, John Rogers
Mar 28, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

March 27, 2022

Candace was incredible! ! She was so friendly and wonderful throughout the whole process. If you need to buy a car at this dealership, I highly recommend asking for Candace. More

by iluvahipokeinhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace , Evan Seegmiller
Mar 28, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

March 27, 2022

Everything was excellent sales man was very helpful and nice to work with he’s a professional young man see him going places in life went beyond making Us Feel comfortable. Service Center was Great ! Every More

by NNBISH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Mar 28, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 25, 2022

Sales staff with integrity. Cheerful staff. Efficient and helpful team. Wonderful experience! Will be back. More

by HUMINGBIRD710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Armando Ledesma Jr., Jayna Lack, Steven Kahae
Mar 26, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

March 24, 2022

Very prompt, accurate and personalized service. From setting up the appointment to completion of the work, everything went smoothly. Thank you. More

by JOSE.LUIS.GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Mar 24, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 24, 2022

Good service. I’m a regular here. I come back because I trust that I get the best care for my Toyota. My vehicle was finished on time. More

by Ezmerelda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Mar 25, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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