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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

March 24, 2022

it was simple and easy to get what i was in there for and when my dad was even confused about something the guy who take care of us did a wonderful job explaining it in a way that even i understood it, and i More

by zoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

March 23, 2022

I was not completely happy with this particular experience there. I originally called and received a quote for $490 to diagnose and replace my car starter which I then took in two days later to rep More

by ALICIACARVALHO500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel, Jarren Brown
Apr 09, 2022 -

Lithia Toyota of Medford responded

Alicia, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mark Grossman, Service Manager

March 23, 2022

Staff is very friendly. Helped with the trade in of my pervious car and purchasing of my new car. More

by RIADERZ.WIFE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
Mar 23, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

March 23, 2022

I'm very pleased with my new car and everyone that helped me with the purchase. More

by KATHYLYNNDEAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Jon Vevera
Mar 23, 2022 -

Lithia Toyota of Medford responded

Kathy, Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

March 23, 2022

Good follow-up regarding maintenance requirements. Generally friendly service staff. The brand, in general, is a little disappointing. More

by maggiemaywolf58
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Scott Knuepel
Mar 23, 2022 -

Lithia Toyota of Medford responded

Maggie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

March 22, 2022

This dealership is awesome! Everyone is friendly and helpful! It’s why I continue to go back. More

by Roza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 22, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

March 22, 2022

I was very pleased with the service I received at Lithia Toyota. Jake was helpful and got back to me in a timely manner. It turned out that the warning light was for a minor issue (gas cap loose), but dia More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 23, 2022 -

Lithia Toyota of Medford responded

We appreciate your business, Jake and our team look forward to serving you again soon! Mark Grossman, Service Manager

March 22, 2022

They do a nice job and remind you of other services your vehicle is due for in maintenance. Thank you lithia toyota! More

by Twogee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Mar 23, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

March 22, 2022

I was able to make my appointment online with ease and had a great experience there More

by ELIDACABERERA70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Mar 23, 2022 -

Lithia Toyota of Medford responded

Elida, It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

March 21, 2022

Saul Garcia went above and beyond to make things right. We feel very confident in his work. More

by ANGELSAM513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Garcia
Mar 22, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Saul had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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