
Lithia Toyota of Medford
Medford, OR
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Was told would be 4 plus hrs as a first come first serve. Was done in less then 3hrs. Office person who took care of me was awesome and super friendly. Was done in less then 3hrs. Office person who took care of me was awesome and super friendly. More
The gentleman from the service department understood my situation and service needs immediately. He went ubove and beyond to get me in asap. The day turned ugly with the passing of my mother, But started situation and service needs immediately. He went ubove and beyond to get me in asap. The day turned ugly with the passing of my mother, But started off blessed by this kind gentleman. Thank you again. More
Same as it always is. I bought the lifetime oil change. Used to drop it off and they’d tell me “about an hour” and it’s always take 2 hours+. Now, with the appointment sys I bought the lifetime oil change. Used to drop it off and they’d tell me “about an hour” and it’s always take 2 hours+. Now, with the appointment system, they promise shorter waits. Ha! Still takes 2-3 hours to change oil. Front desk people hate their jobs and you can tell by every interaction. They lost all paperwork last oil change after doing the “Is this your car? Is this your car?” routine, the guy helping me asked if I needed record and receipt. Yeah, I need the paperwork for when you lose record of service next time! I’m locked in with lifetime oil changes, but Lithia Toyota is a pain and the service is insufferable. More
Julia was the most incredible service assistant I have ever dealt with. She must have an extremely skilled leader! ever dealt with. She must have an extremely skilled leader! More