Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

March 15, 2022

Super friendly staff, comfortable environment, made the car buying process easy and quick. Would recommend them to friends and family More

by SHYANNMUNRO97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zelecki-5 stars , Brian Berg, John Matthew Uri
Mar 16, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

March 14, 2022

Our advisor Zack was very knowledgeable and got us process extremely quickly. Would go back. More

by BALVARADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 15, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Zach was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

March 14, 2022

The team was amazing! I bought my car online and when I picked it up the staff took really good care of us! I definitely will be back! More

by AMANDALILLIE1012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, John Rogers
Mar 15, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

March 13, 2022

Fast, friendly and, convenient. The Medford shop has a great quality service department. THANK-YOU AGAIN! More

by 2023SubaruSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Mar 14, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

March 12, 2022

Great service zack was outstanding I had a appointment and it was in and out on time and outstanding service More

by LEAPDOG42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John mcNerny John oppy they are the best service persons I meat Julia does a fantastic running the shot , John McNerny, John Oppy
Mar 14, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

March 12, 2022

Professional and courteous. Should have noticed me of a recall before my appointment. I like the service yeah then it took me home while waiting. Nice facilities for waiting. More

by MARGARETMARY000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Mar 14, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

March 11, 2022

First time experiencing Toyota services, bought my car used but noticed that there was a previous record of care at Toyota so I wanted to keep it all updated and in one place. I scheduled an appointmen More

by jsalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 11, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 11, 2022

Joe sent me a text after the job was done asking me if I had any concerns that they could resolve. I explained that my appointment was at 10 and yet they only started on my car at 11. I got no text back. Th More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny, John Oppy, Joseph Kyttle, Jarren Brown
Mar 28, 2022 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

March 11, 2022

Always crazy busy. They have always been friendly and professional. This trip I missed my appointment. They still got me through in a little less then an hour. More

by NEWRADDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
Mar 14, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 11, 2022

Desepsion por el modo de un carro con garantías del servisio y mucho mas no recomendaria el diler More

by RODOLFOBUENA
Recommend Dealer
No
Employees Worked With
No one
Mar 29, 2022 -

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mark Grossman, Service Manager

...
152
...