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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

March 08, 2022

Jake was very helpful throughout my whole experience. Keep that guy around for a while :) More

by SYDNEYKUNTZ08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Mar 08, 2022 -

Lithia Toyota of Medford responded

Thank you, Sydney! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 08, 2022

Original salesperson (Scott) was horrible - too many gimmicky games and bs. Being dishonest and difficult to work with. We demanded a different salesperson (Skylar) and the process went much better af More

by GREGORYAJACKSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Scott Weigand, Skyler Reagan
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Mar 08, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Gregory, your feedback and rating mean a lot to us. We're glad that Skyler was able to help, and we hope you enjoy your new vehicle! Troy Kloke, General Sales Manager

March 08, 2022

This a pleasant experience. The service agent was very pleasant and clear about what would be done and the estimate. The total cost came just under the estimate. He gave me some More

by AKDENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Mar 08, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 07, 2022

As usual it was an easy in and out for my oil change. I had an appointment and they made sure it was honored. More

by MALARSON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Report | Print
Mar 08, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

March 07, 2022

Staff was curtious and gave excellent time frames for rotation of tires, waiting area was clean and well kept. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Report | Print
Mar 08, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Matt, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 05, 2022

I showed up the wrong day for my appointment. The customer service was great and they got me in and out of there in 40 minutes. More

by debijensen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Mar 05, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department, Deb! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

March 05, 2022

Wonderful customer service and very friendly. I have coming to litha since i moved to oregon and i get better care then anywhere else I’ve been. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Report | Print
Mar 06, 2022 -

Lithia Toyota of Medford responded

We appreciate your business, Kim, and our team looks forward to serving you again soon! Mark Grossman, Service Manager

March 04, 2022

John Vevera was a fabulous salesperson. I will be back if and when I need a car again. More

by THERESAB1102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera
Report | Print
Mar 05, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review, Theresa! We are thrilled that John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 04, 2022

I came looking for my dream car and It wasn’t long after looking that I found it. There was no hassle, everyone that I worked with was so pleasant and no one ever made me feel rushed while making the purcha More

by Emma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera, Armando Ledesma Jr.
Report | Print
Mar 05, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Emma! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

March 04, 2022

Nick really listened to what I wanted and how I would use the car. So I got the perfect vehicle for me -- a RAV4! More

by JSC0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hardage (sales), JR (finance), Evan Seegmiller
Report | Print
Mar 05, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Nick and our team here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

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