Lithia Toyota of Medford

The salespersons who worked with us were good - Luis and Mitchell, as well as JR in the finance department. However, two days after our return home we received a call from Lithia advising that one of the pe Mitchell, as well as JR in the finance department. However, two days after our return home we received a call from Lithia advising that one of the people we worked with tested positive for COVID 19 and that we had been exposed. NOT GOOD! It kind of took away from the fun of buying a new car. I recommend that if you're going to go car shopping there that you call ahead and check on their COVID status. More

We had the best salesman ever! I am old and have delt with many salesmen. Mitch was honest and made everything smooth. No BS. I will always drive over the hill to use this dealersh I am old and have delt with many salesmen. Mitch was honest and made everything smooth. No BS. I will always drive over the hill to use this dealership. More

Super friendly and knowledgeable staff. Thoroughly explained services needed and very reasonable cost of service. Thoroughly explained services needed and very reasonable cost of service. More

I was able to do walk in for a lube express and it only took 1 1/2 hrs, when they said it might be 3 hours before they could get to it and finish it. Excellent service and job - especially for not having a took 1 1/2 hrs, when they said it might be 3 hours before they could get to it and finish it. Excellent service and job - especially for not having an appointment! Thanks, Lithia Toy! More

The service was completed hassle free with minimal wait time. Jarron Brown was my service adviser and he was courteous, knowledgeable and professional. time. Jarron Brown was my service adviser and he was courteous, knowledgeable and professional. More

Candace was amazing and super helpful! She helped me find exactly what I was looking for and was very personable! She helped me find exactly what I was looking for and was very personable! More

Great service and communication. Quickly completed work and we’re accommodating when making our appointment. Quickly completed work and we’re accommodating when making our appointment. More

I always receive timely service and the staff takes the time to explain required or suggested services. time to explain required or suggested services. More

Was honestly a great experience walked in got tires rotated, oil change and filter left happy. Shout out to Jarren Brown sets the example as a service advisor super friendly and easy to be approached b rotated, oil change and filter left happy. Shout out to Jarren Brown sets the example as a service advisor super friendly and easy to be approached by. Love my 2021 4Runner. More

Everyone was very helpful and willing to answer any questions I had I’m happy with the whole experience questions I had I’m happy with the whole experience More