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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 22, 2022

Amazing service. Less time then quoted. Communication was spot on. I’m telling everyone how great everyone was. More

by ATAIBI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Feb 22, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 22, 2022

Josh W. was so wonderful in helping me find my new rav 4! I hadn’t bought a car in 10 years and have never been well versed in cars. Josh took the time to an More

by nicmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Walton
Report | Print
Feb 22, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Josh here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

February 22, 2022

Always been a Toyota owner. I appreciate that the dealership can service my Lexus. Convenient and efficient More

by Suzanne Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar - 5 star
Report | Print
Feb 22, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Suzanne, and we look forward to working with you again. Mark Grossman, Service Manager

February 22, 2022

It was a quick and easy visit. Everything seemed to be well organized and without problems. More

by JJH2043
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Feb 23, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 22, 2022

Cost $340 just to replace door handle and gas cap. Outrageous.will not be back. Stole my money More

by EDDINGSGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Report | Print
Mar 11, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

February 21, 2022

Great company, wonderful people. We went "just" looking for a car and found my new car.. thank you More

by KTJNS.NANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, Evan Seegmiller, Joshua Walton
Report | Print
Feb 21, 2022 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

Feb 21, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

Feb 22, 2022 -

KTJNS.NANA responded

Love my new car. We live about 2 hours from your dealership but we will be back when we start to look again... you made this purchase fast, easy and pretty painless.. thank you

February 21, 2022

Great service from Zach. m and team. Had an apt. for oil change, done in 1 hour. More

by THEKARAKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 22, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for Zach and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 21, 2022

Work was done well and in a reasonable time frame. Zach was a pleasure to work with. More

by THESCHNOOKIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 22, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Zach was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

February 21, 2022

Fast, courteous, kept me informed during my visit and my vehicle seems to be in good working condition. More

by RMBOHNERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 22, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

February 21, 2022

I made an appointment, was taken for maintenance right away. Person at the service desk could not have been nicer.This is my 3rd lease and my Rav 4 is the best. It was a pleasure working withJohn McNerny More

by GIGIDESIGNS007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Feb 22, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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