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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 20, 2022

Always excellent service at Toyota! ! Fast, efficient and friendly! I won’t go anywhere else! More

by CAROWINENOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 21, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 20, 2022

Greg was so great and helpful! Great job! He let me take my time in deciding which car I wanted. More

by lstadt16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Greg Templer
Feb 21, 2022 -

Lithia Toyota of Medford responded

Thank you for your review and kind words for Greg! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

February 20, 2022

My experience was just fine. I purchased a vehicle that was priced appropriately . The salesperson tried to be a bit aggressive but at the end of the day the customer determines More

by CAPEN.JOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayna Lack
Feb 21, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review, John. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

February 20, 2022

Came from grants pass due to awesome salesman when I bought sienna, but apparently he is no longer there and did not receive same experience More

by DAWNMSELLS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Kane, John Matthew Uri, Greg Templer
Mar 09, 2022 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience this time around. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to learn more and address your concerns in detail. Troy Kloke, General Sales Manager

February 19, 2022

I got an appointment quickly and at a time convenient for me. Knowledgeable folks who treated by me with courtesy. More

by Janetfanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Feb 19, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Janet. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

February 18, 2022

My salesman Tyler was very nice and seemed very straightforward. However, I was not thrilled at having to pay an extra $4,000 to wait over a month to get my car. I was the one who had to wait for m More

by SUEDEW5013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 19, 2022 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We're thrilled that you found your experience with Tyler to be a positive one. We will be sure to share your comments with our team. Congratulations on your new purchase! Troy Kloke, General Sales Manager

February 18, 2022

John was very helpful and the shuttle driver was as well. John assisted me with finding a coupon that saved me $200! He answered all my questions. The shuttle driver was pleasant. More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 19, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Marcia. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. We look forward to having you as one of our valued customers for years to come. Mark Grossman, Service Manager

February 18, 2022

Quick service, they did what they said they would do. I will return for service. More

by GDKOVNAT
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 19, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 18, 2022

Bottom line was they did what they said they were going to do over the phone. More

by GREGORYBUHLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Feb 19, 2022 -

Lithia Toyota of Medford responded

Thank you for the five-star rating. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford; we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

February 17, 2022

Our sales consultants were friendly and easy to get along with. They helped us find the best option for us and didn't charge a markup, even with such limited stock these days. More

by EB
Recommend Dealer
Yes
Employees Worked With
David Seus, John Rogers, Luis Rodriguez
Feb 17, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

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