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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 14, 2022

They are always very friendly and have great customer service. I've never had an issue when working with them More

by SSPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Feb 15, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 13, 2022

Always a nice experience. They are professional, knowledgeable, and always go out of their way to make sure you have the best experience, and make you feel they are trustworthy! More

by RRR97501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 14, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 13, 2022

I can get an appointment when I need to without having to wait forever. All staff are well trained, competent, professional and curious. Need anyone say more? More

by ANGELOGORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey, Jarren Brown
Feb 14, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Angelo, and we look forward to working with you again. Mark Grossman, Service Manager

February 13, 2022

By far the best service I have ever received, Julia offers exceptional customer service, thanks More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Feb 14, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Marty, for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 13, 2022

I was late for an appointment and they squeezed me in an already very busy day anyway!!! Always friendly and helpful More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Feb 14, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again! Mark Grossman, Service Manager

February 12, 2022

Very thorough and timely. I always enjoy my service visits at Lithia Toyota of Medford. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach at Service Writing desk
Feb 14, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 12, 2022

Quick, competent response that was delivered truthfully. Product received in better condition than expected at a good price. More

by CRAIGKWWOLF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 14, 2022 -

Lithia Toyota of Medford responded

Thank you, Craig, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

February 11, 2022

They wouldn’t budge on the sale price; that was disappointing. Overall decent experience though. More

by CLARISSA.M.SPENCER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg
Feb 11, 2022 -

Lithia Toyota of Medford responded

Thank you, Clarissa, for your feedback on your recent visit to Lithia Toyota of Medford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new vehicle! Troy Kloke, General Sales Manager

February 11, 2022

I was helped quickly and the man that helped me was very friendly. I liked the communication video a text More

by MSEPURR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 11, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 11, 2022

My service Care Team leader Jako was very professional and made my maintenance happen smoothly- thank you for Ty work you do🙏 More

by Clint Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 11, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Clint! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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