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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 08, 2022

Cheerful, friendly people, easy to understand explanations etc. always keeping me informed and quite prompt on service times. More

by kcliby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 09, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

February 08, 2022

They were very helpful and courteous. They went out of their way to make sure I got my car on time. More

by JNNSHIRLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 09, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 07, 2022

I had a very good experience at Lithia and appreciate their way of handling their service customers. More

by BARBARA23
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 08, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 07, 2022

I always receive excellent customer service at Lithia Toyota. They keep me informed on what needs to be done to my vehicle. More

by SKDUTKIEWICZ
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Feb 08, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

February 07, 2022

As always these guys are pros. I always make an appointment for my lifetime oil changes and it’s always very smooth. More

by JOHN.NIEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 08, 2022 -

Lithia Toyota of Medford responded

Thank you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

February 07, 2022

Our first service went smooth. As for how long it took I don't know because we dropped it off and picked it back up later. Everyone we worked with was friendly and helpful. More

by OREGONHVAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa the Tech did a great job, thanks., Joseph Kyttle
Feb 08, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 07, 2022

The best experience I have had buying a vehicle everyone there that I dealt with was very professional I would totally buy there again More

by MMMHMM2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
Feb 08, 2022 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

February 07, 2022

I've dealt with Lithia since buying my first Corolla in 1995. My second one, a 2013, still feels like new to me, thanks to the lifetime care plan. I appreciate the capable, friendly staff! More

by CLANCYRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure this time, but Jarren Brown and John McNerny have helped previously.
Feb 08, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we continue to have the opportunity to work with you to make your experiences with us positive ones at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

February 07, 2022

The service is good and friendly and easy to work whit them I Ben whit Toyota for long time and I like the way they work I Hayley recommend Toyota to my friends More

by JCQUIRARTE
Customer Service
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 08, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 07, 2022

Scott in the the service dept. was polite and efficient. Could have have used more information from person who made the appointment as to what to expect when I arrived. Multiple lanes into service bays were More

by CETAYLOR66
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Feb 08, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. We will share your comments with the team. It's great to hear about your excellent experience with Scott here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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