Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

February 06, 2022

The service center is always friendly and gets my oil changed quickly. They finish when they say they are going too or earlier. More

by PACINGDEKAGE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle, Jarren Brown
Feb 07, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

February 05, 2022

Quick -Easy In & Out - Joe was very helpful with all my questions. Waited less than 1/2 an hour. More

by C Zeigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 06, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Mark Grossman, Service Manager

February 05, 2022

I wish they would have had a better grasp on when the vehicle was actually going to show up, but in the end everyone was extremely helpful and nice throughout the whole process. More

by BOYWONDER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zelecki , Dennis Kane, Evan Seegmiller, John Matthew Uri, Luis Rodriguez
Feb 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

February 05, 2022

Zach was great to work with, very helpful. I do feel your service charges are on the high side Howe I guess that’s normal More

by CDKEMPAS
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 05, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

February 05, 2022

Nice place. The employees are upbeat and accommodating. We were given options. But we were not pressured by anyone to purchase anything. An honest 4 stars for them. I don't often give anyone 5 stars. Unles More

by HUCK9142L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Skyler Reagan
Feb 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

February 05, 2022

Always a great experience very knowledgeable quickly service Always let's u know what needs to be done and what can wait until the next time this is my second truck with them I'm not happy with how long More

by HAWKARROW87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Feb 06, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 04, 2022

Lithia Toyota has been servicing my Tundra for 17 years and they have always been professional and have performed work excellently. I trust these guys. More

by MIKEANDSVIETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Joseph Kyttle, Jarren Brown
Feb 04, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. We look forward to seeing you next time! Mark Grossman, Service Manager

February 04, 2022

I've always had a great fun experience with Lithia Toyota. I just bought my second Toyota Tacoma from them and have only great things to say. First class service and wonderful very personable people. More

by EHARLOW67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 04, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Tacoma. We truly appreciate your feedback! Troy Kloke, General Sales Manager

February 04, 2022

The people were friendly and professional. My car drove noticeably smoother afterwards. I’m very happy with everything! More

by Shawne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Feb 04, 2022 -

Lithia Toyota of Medford responded

Shawne, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 04, 2022

It was a good experience. The salesmen was personable and didn't push. I did have an idea of the car I wanted and knew all about it so there was no upselling. More

by MR.THOMPSONTEACH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Armando Ledesma Jr., Mike Rapport
Feb 05, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

Feb 20, 2022 -

MR.THOMPSONTEACH responded

I won't change my rating, but I did reach out to my sales person and the sales manager after with a quick question and i got zero response. I won't edit my review but being a sales manager you should know. If I sign paperwork saying I need to be able to be contacted, your sales staff should check their emails.

...
167
...