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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 03, 2022

My advisor John is trustworthy & that’s why I keep coming back. I’ve been satisfied with the work. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 03, 2022 -

Lithia Toyota of Medford responded

It's great to hear that John and our team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 03, 2022

Thank you Scott and everyone at lithia Toyota for getting my car back on the road More

by Loganneikirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Feb 03, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

February 03, 2022

Very prompt courteous and engaging service. Very impressed with professionalism. Looking forward to returning. Answered all my questions and helped me feel at ease after trying day. Thank you. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Feb 03, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 03, 2022

John was very attentive and helpful. My Sienna was serviced quickly and all my questions answered. Thank you Lithia and John! More

by GLOBUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 03, 2022 -

Lithia Toyota of Medford responded

We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

February 03, 2022

I looked in 3 states to find my dream pickup 2022Toyota I looked in 3 states to find my dream pickup 2022 Toyota Tacoma fully loaded I wanted everything on it I finely found it in Medford Oregon @ Litha More

by KRAGS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Matthew Uri, Charlie Whitley
Feb 03, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. Congratulations on your new 2022 Toyota Tacoma! We're glad Benji and Charlie were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

February 03, 2022

It was very relaxing and everyone was super nice and helpful. Very good experience. Would come back again More

by PEGGYB12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Jayna Lack, Steven Kahae
Feb 03, 2022 -

Lithia Toyota of Medford responded

Thank you, Peggy, for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new vehicle! Troy Kloke, General Sales Manager

February 03, 2022

Salesman was awesome. I was in and out. It was ready for me because we had ordered the vehicle More

by MICHELLE.MORGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Joshua Walton
Feb 03, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Michelle. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

February 03, 2022

They fixed my car as we agreed to and provided shuttle service to my house. More

by brianlschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Feb 04, 2022 -

Lithia Toyota of Medford responded

Thank you, Brian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 03, 2022

Courteous and professional service, on time and finished when promised, felt like I was a valued customer! More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Mayes
Feb 04, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 02, 2022

I always feel like I get fast efficient service even with the constant inconveniences of covid related issues. More

by SANDYTEGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 01, 2022 -

Lithia Toyota of Medford responded

Sandy, Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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