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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 02, 2022

Medford Toyota was easy to work with and quick in getting my vehicle delivered to me. More

by IRULESPBB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr.
Report | Print
Feb 02, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

February 02, 2022

Wonderful service and friendly staff! Will always come back for their expertise. Thank you for a great experience! More

by SHERRI.SMITH85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
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Feb 02, 2022 -

Lithia Toyota of Medford responded

Thank you, Sherri, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 02, 2022

Easy check in. finished on time. was kept informed about any changes. excellent service overall. More

by GINSHOMEOFFICE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zach?
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Feb 02, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

February 02, 2022

They found a problem another dealership could not and solved it. Did not take long and were very reasonable on the cost. More

by jmwallar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Feb 02, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 02, 2022

The price of repairs at $170/hr is exorbitant for parts which cost less than $30. I wouldn't recommend the dealership to anyone I cared about. More

by Jcstubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Report | Print
Feb 19, 2022 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Mark Grossman, Service Manager

February 02, 2022

As always the service at Lithia Toyota is professional and courteous, having retired from the automotive industry I know how service should be. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Feb 02, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

February 01, 2022

I've been here a couple times and have not had any issues. The staff is friendly and helpful. More

by JASMINEAW1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Feb 01, 2022 -

Lithia Toyota of Medford responded

Thank you, Jasmine! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 01, 2022

Punctual , fast, friendly and very helpful.Car looks Punctual , fast, friendly and very helpful. Car looks good and runs great. Thanks for everything. More

by MISSYLDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Feb 01, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 31, 2022

Service was fast and were very professional. I had an Service was fast and were very professional. I had an appointment and got in right away. More

by DUCKFAN777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his nane
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Feb 01, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

January 31, 2022

They're always on top of stuff really quick to help you and they get the job done More

by PINOLIGIST31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 01, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

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