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Lithia Toyota of Medford

Overview Reviews (4,810) Inventory (231)

Lithia Toyota of Medford

Name: Lithia Toyota of Medford
Address: 1420 North Riverside Ave, Medford, OR, 97501, US
Telephone: (541) 930-3030
Rating: 4.5

4.5

4,810 Reviews

1420 North Riverside Ave, Medford, Oregon 97501

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Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

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Lithia Toyota of Medford

Medford, OR

Overview

Reviews

Vehicles

4.5

4,810 Reviews

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1420 North Riverside Ave

Medford, OR

97501

Directions

4.5

4,810 Reviews

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View 5 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 5 Awards

Overview Reviews (4,810) Inventory (231)

Contact Lithia Toyota of Medford

Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

Call (541) 930-3030

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buying experience car service customer service helpful oil change sales person friendly staff make appointment

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Showing 4,810 reviews

January 26, 2022

SERVICE VISIT

Had a good experience with John and Lithia. Love my new Prius! Thank you. Don. Prius! Thank you. Don. More

by Don

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Hi. Sorry, I don’t remember John’s last name. , John McNerny, John Oppy

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Jan 26, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Don, and we are thrilled that you found your experience with John to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 26, 2022

SERVICE VISIT

Always the best experience!! Joe is very helpful! I would not go anywhere else! Fast friendly to the point ! Troy Kloke is the man!! not go anywhere else! Fast friendly to the point ! Troy Kloke is the man!! More

by RRR97501

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joseph Kyttle

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Jan 26, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 26, 2022

SERVICE VISIT

Great service, respectful, and friendly! Will bring my vehicle back for service again with confidence vehicle back for service again with confidence More

by Rburkhalter

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joseph Kyttle

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Jan 27, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 25, 2022

SERVICE VISIT

Been there 3 times. left for 3 hours. Car same place. Demanded a time for Saturday. Let’s see if it gets done the 4 time. Demanded a time for Saturday. Let’s see if it gets done the 4 time. More

by kathleen

Verified Customer

Recommend Dealer

Employees Worked With

Boss of the green team

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Feb 11, 2022 -

Lithia Toyota of Medford responded

Thank you for your review, Kathleen. We're sorry to hear about your experience and would like to see what we can do to turn this around for you. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

Feb 14, 2022 -

kathleen responded

Kathleen Morse 541-944-2650 Kathleen.morse5@gmail.com

January 24, 2022

SERVICE VISIT

Very helpful and friendly staff! Service was quick and my truck is running great! Somehow I managed to get in by appointment on a slow day. I will say appointments are the way to go here. truck is running great! Somehow I managed to get in by appointment on a slow day. I will say appointments are the way to go here. More

by MCHARLBERG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Thomas Curphey

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Jan 24, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come. Mark Grossman, Service Manager

January 23, 2022

SERVICE VISIT

These guys are very quick and do an excellent job with my vehicle. This is why I keep coming back. vehicle. This is why I keep coming back. More

by Bernie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John McNerny, Mark Grossman, Thomas Curphey, Scott Knuepel, Deanna Jackson, Joseph Kyttle, Jarren Brown

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Jan 23, 2022 -

Lithia Toyota of Medford responded

Thank you, Bernie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

January 22, 2022

SERVICE VISIT

I enjoy going to this dealership I bought four cars from here and when I get the service done I don’t have to wait too long and they always have room to get me in. here and when I get the service done I don’t have to wait too long and they always have room to get me in. More

by Storm

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Deanna Jackson, Joseph Kyttle

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Jan 23, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

January 22, 2022

SALES VISIT - NEW

Was very flexible on timing and other logistics while purchasing my Toyota, while living out of state. I had originally planned on purchasing my car at a different dealership, but after the sales rep tri purchasing my Toyota, while living out of state. I had originally planned on purchasing my car at a different dealership, but after the sales rep tried to hide the adjusted market value after repeatedly asking for clarity on the cost of he car, I decided to go elsewhere. I’m glad I made the choice to call Medford, who treated me with respect, we’re clear and honest, and easy! More

by Molly1234

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jayna Lack

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Jan 23, 2022 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you, Molly. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

January 22, 2022

SALES VISIT - NEW

Seemed to be accommodating to my needs except they would not entertain taking my Audi A8 with low miles as a trade in which was very frustrating. not entertain taking my Audi A8 with low miles as a trade in which was very frustrating. More

by CCBENNETT55

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chad Soares

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Jan 23, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your feedback regarding how accommodating our team was and how you feel we can improve and better ourselves. We appreciate your business and hope to see you again soon Troy Kloke, General Sales Manager

January 22, 2022

SERVICE VISIT

Ireally like this dealership, people are grt..my service contact person Scott is always on top of it,let's me know if there is a delay,or if I need another part.Im moving, I hope the dealer there will be a contact person Scott is always on top of it,let's me know if there is a delay,or if I need another part.Im moving, I hope the dealer there will be as great. More

by JIMBOALOHA

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Scott Knuepel

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Jan 23, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Scott is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Jim, for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

Lithia Toyota of Medford

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