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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 20, 2022

They are always trying to get you through the process with a good attitude. Thanks. More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Report | Print
Jan 21, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Mark Grossman, Service Manager

January 19, 2022

Quick and easy experience with low pressure sales. We said what we wanted and we’re not pressured to buy more than what we asked for. More

by Kid’s Pre-owned Wheels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Greg Templer, Scott Weigand
Report | Print
Jan 19, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

January 19, 2022

Steve Phillips and Brian went out of there way to take care of me! I will forever grateful for them! They Rock! As always l will refer everyone to Lithia Toyota!!❤ More

by HOLDEMANVICKIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Brian Berg
Report | Print
Jan 19, 2022 -

Lithia Toyota of Medford responded

Thank you so much, Vickie, for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

January 19, 2022

I make an oil change appointment or service appointment and they are helpful and friendly. More

by DRUMMERBRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jan 20, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 19, 2022

Your service center is terrible and has no response to anyone to let them know what is going on with the vehicle that I bought from you guys I have been in the shop for almost 2 months and I only had two More

by DONOVAN.BURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Grossman
Report | Print
Feb 05, 2022 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying experience, Donovan. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Mark Grossman, Service Manager

January 18, 2022

They were professional, knowledgeable, friendly, and expedient. However I now have an oil leak. Could be just didn’t wipe off the parts but don’t know. More

by BRYANHESCOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jan 18, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Please contact us regarding your last service, to be sure that there are no leaks. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 18, 2022

Accomodated last minute drop off. Shuttle helpful. Zack did great as did the nice cashier. More

by Rack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack.
Report | Print
Jan 19, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 18, 2022

Thank you for all your hard work! My only feedback is that you could replace the physical paperwork with a fully digital system. I don't think all that paperwork is necessary in the digital age. More

by R. L. Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown, Ireland Lee
Report | Print
Jan 19, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your feedback and your business and hope to see you again soon! Mark Grossman, Service Manager

January 18, 2022

I arrived late in the day and the staff got me in for a oil change and tire rotation. Prompt service too! More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jan 19, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Geoff, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 17, 2022

Professional service. friendly employees. great location. been going there for years. will be back. Highly recommended. More

by DAHOOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, John Matthew Uri, Kerry Phillips, Armando Ledesma Jr.
Report | Print
Jan 18, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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