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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 17, 2022

I’ve never been to this dealership whether it was can you service on my vehicle or to look around. The customer service from the service department to the sales people was phenomenal. Moving forward I will a More

by Clutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

January 17, 2022

Great service Joe was easy to deal with.Good coffee Great service Joe was easy to deal with. Good coffee while I was waiting. Thumbs up!! More

by Vickinickerson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 16, 2022

Amazing service as soon as I arrived, coffee was offered while in the process of getting my SUV!! Kind salesmen and financial staff got me through the process in minimal time. More

by TODDLEIBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, John Matthew Uri
Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

January 16, 2022

Really great communication and transparent process. We worked with Scott by the phone and Steve in person and enjoyed all of our interactions with them. We did have some post arrival issues with our car, More

by KIRKHOLSTROM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand, Steven Kahae
Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear that Scott, Steve, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

January 16, 2022

Salesman was personable and hard working. The same for finance manager. Good people skills. The sales manager was rude, and we just about walked out on our deal because of him. In the end, we completed ou More

by JDANIELLAKNIGHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Kareem Duncan, Luis Rodriguez
January 16, 2022

Service exceeded expectations. I arrived late in the day and wasn’t sure if they would be able to assist me. Everyone was professional and helpful. They were able to find a tech that was leaving for the day More

by jwsgilliland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 15, 2022

The service personnel is always friendly and helpful. I have been a customer for many years now and have not been disappointed. More

by md100700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey, Jarren Brown, Thomas Pitts
Jan 15, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

January 15, 2022

They are professional, organized, helpful, and they provide prompt service. Plus, I appreciate the reminder call about my appointment. More

by SPS728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jan 15, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 14, 2022

Jarren and his mechanic were great! Got everything completed by the time I needed my car back! More

by debrahamilton1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 14, 2022 -

Lithia Toyota of Medford responded

Debra, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jarren delivered such a great experience. Mark Grossman, Service Manager

January 14, 2022

Quick friendly and efficient. Everything I could want out of a service center experience yep. More

by PhilM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 14, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Phil, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

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