Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

January 11, 2022

I had a great experience here. I never felt pushed or pressured to buy, and the staff was friendly and trustworthy. More

by HANNAH.STAGNITTO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Steven Kahae, Charlie Whitley
Jan 12, 2022 -

Lithia Toyota of Medford responded

Hannah, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

January 11, 2022

Car is twenty years old and they did several things that should have been done long ago. Was not cheap bu I now have the equivalent of a new car. Really glad I had Toyota do thi as opposed to a mechanic. Ve More

by Edthornton77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 12, 2022 -

Lithia Toyota of Medford responded

Ed, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 10, 2022

I went in for my 25.000 mi check up and the service was outstanding. I was in and out in an hour. Thank you. More

by LONYPATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 10, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 10, 2022

I Love bringing my car for service here. I’m always surprised by how quick they are. very friendly & a comfortable waiting room. My only complaint is they don’t clean my car anymore. I really like when More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 11, 2022 -

Lithia Toyota of Medford responded

Nicole, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

January 10, 2022

Lifetime oil change service was on time and Zach was great to work with. Thanks! More

by Swittmers
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 11, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 10, 2022

Fast and attentive to details. Did everything I asked for and left the car cleaner than I brought it in. Thanks to Zach at the front counter and service team. Positive experience overall. More

by Tom M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach (Parts/Service Front Desk)
Jan 11, 2022 -

Lithia Toyota of Medford responded

Thank you! Zach and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 10, 2022

Lithia Toyota is the way to go. Extremely helpful and professional. They have an amazing service department. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Jan 11, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 10, 2022

When I first went into the dealership one or two customers weren't wearing masks, but all employees were wearing masks. When I returned to get my car, none of the employees were wearing masks. At s More

by lwilliamsusi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Jan 27, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mark Grossman, Service Manager

January 10, 2022

John and the rest of the team were great. Quick service much appreciated. Keep up the great work! More

by BARBI718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 11, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 10, 2022

They were very helpful and efficient. Mark was awesome. I brought my car in and all was completed same day More

by Mom22biys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Jan 11, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Mark and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

...
177
...