Lithia Toyota of Medford

Troy was a great help, he showed me the vehicle I wanted and it took maybe about 1 hr. To buy my Highlander and it took maybe about 1 hr. To buy my Highlander More

Appreciated the professionalism of the Lithia Toyota team. This is the 6th + lease I've done with Lithia and the experience continues to be top notch. Especially during this uncertain time of Covid an team. This is the 6th + lease I've done with Lithia and the experience continues to be top notch. Especially during this uncertain time of Covid and shortage of cars, Bryce and David were able to get me into the car of my choice in a matter of weeks not months. It all seemed to work out well, thanks to their efforts. I was into my new Highlander before the big snow fall at Christmas and the 2022 Highlander performed with perfection allowing me to easily navigate the roads during the changing weather. Again, tip my hat to Bryce, David and the whole crew at Lithia Toyota for the continued service they provide to our community. More

Everyone was very nice and informative, they worked with us very well even though we had a vacation planned over time time period our can was planned to be finished. They even picked us up from the airport us very well even though we had a vacation planned over time time period our can was planned to be finished. They even picked us up from the airport when we returned so we could get our car. More

Had a great experience. Everyone from salesman to financier worked with me to get the deal I was asking for. They were polite, timely and accommodating. Everyone was adhering to the Covid-19 protoc financier worked with me to get the deal I was asking for. They were polite, timely and accommodating. Everyone was adhering to the Covid-19 protocols which I appreciated. Thank you Lithia Toyota. I’m very happy with my “new to me” Rav-4. More

Everyone was very helpful and friendly. I feel more confident in my vehicles ability when lithia has serviced my vehicle. confident in my vehicles ability when lithia has serviced my vehicle. More

Everyone is very nice and helpful, but the service is very expensive. I trust the people here, but find myself putting off maintenance because of cost. Maybe offer payment plans? Or make those opportunit very expensive. I trust the people here, but find myself putting off maintenance because of cost. Maybe offer payment plans? Or make those opportunities for payment plans more obvious if they’re available. More

Oil change took over 3!hours with an appointment! Then said I had oil spewing out of transmission and the t was so bad they didn’t have time to evaluate. Went for second opinion and there was small seepa said I had oil spewing out of transmission and the t was so bad they didn’t have time to evaluate. Went for second opinion and there was small seepage but no work required. Lithia also said my differentials were due and other shop said fluid were clear and no maintenance required. More

Both Denny and Evan were professional and pleasant to work with. Both had a comfortable,conversational and non-confrontational style. I was disappointed that the truck I bought came with only one key, work with. Both had a comfortable,conversational and non-confrontational style. I was disappointed that the truck I bought came with only one key, no fobs and no key for the camper shell. After some initial resistance, it was agreed that Lithia would provide one fob. Also disappointing was that while both Lithia's online ads and the sticker on the truck listed it as having running boards, it did not and neither Denny nor Evan were able to resolve this in my favor. These are the reasons for my three star rating. I believe Lithia should stand behind it's advertising and should take greater care in the representations of both it's online advertising as well as the window sticker information. I received a letter from Lithia indicating that my wife's current vehicle, a 2018 RAV4 was sought by the dealership. As it turns out, another manufacturer was willing to pay substantially more for the RAV4 than what Lithia offered. This cost Lithia an additional sale on a new top of the line RAV4. More

David, Brian and Troy are the best! We recommend them to everyone we know! They Always make buying so easy here! everyone we know! They Always make buying so easy here! More

Professional , competent knowledge conscientious transparent friendly overall a good experience that I would recommend to others transparent friendly overall a good experience that I would recommend to others More