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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 05, 2022

As always, they were awesome! Both Evan and Jayna are the best, my wife loves her new Venza and its many technological marvels. Look forward to doing business with them in the future, it's always a grea More

by GIANTSREEF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Jayna Lack, Steven Kahae
Jan 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Evan and Jayna had the opportunity to work with you and your wife, and we are thrilled that you found your experience with us to be a positive one. We hope you'll continue to enjoy your new Venza, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 05, 2022

We worked with Scott Weigand to select a Highlander Hybrid that was just what we were looking for. Living in California, we had to do it long distance, via email, text, and phone. Scott was really kn More

by CRISMCREYNOLDS
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Jan 06, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott and our team here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

January 04, 2022

Josh was so easy to work with! Thank you for answering the many questions I had, and for indulging my process in making sure my obnoxious cups fit the cup holders, and an adult could sit comfortably in th More

by Danielle V
Recommend Dealer
Yes
Employees Worked With
Joshua Walton
Jan 04, 2022 -

Lithia Toyota of Medford responded

Danielle, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joshua met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

January 04, 2022

Every one that I worked with at this dealer ship was very helpful courteous And accommodating I would recommend Lithia Toyota More

by PEPPIDO50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, John Rogers, Joshua Walton
Jan 04, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

January 03, 2022

Zach is kind, professional helpful and verypleasant.I Zach is kind, professional helpful and very pleasant. I have always been skeptical about going to Lithia. But this recent visit proves the opposi More

by Wilma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 04, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, Wilma. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 01, 2022

Good, efficient service. Appointments are booked further out than they used to be, which can be inconvenient. Several weeks ago I tried to schedule a recall repair but, there is no way to do it that is More

by MMIRESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 03, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We apologize for any inconvenience due to scheduling issues. We appreciate your business and hope to see you again. Mark Grossman, Service Manager

January 01, 2022

Gave us the space we needed to make the right choice. Available when we needed questions answered but let us make the right choice on our own. More

by Someonecool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Jan 03, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

December 31, 2021

Steve Kahae was very knowledgeable, friendly, professional, and was a pleasure to work with. He found the exact vehicle that fit all of my needs and simultaneously he made the entire car buying More

by KRISTAS78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Jan 01, 2022 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Steven, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

December 31, 2021

The best toyota service place you can bring your car. I truly recomend yo come in to this place for car service. Very helpful associates. Thanks a million for all your hard work toyota workers. More

by Ghil8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Jan 01, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 31, 2021

The oil change was fine, the lack of friendly customer service was pretty unfortunate. Normally I’d have assumed he was having a bad day but it was 8am and either way shouldn’t have been taken out on me. More

by Jacquie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ireland Lee
Jan 17, 2022 -

Lithia Toyota of Medford responded

Thank you for your review, Jacquie. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. Mark Grossman, Service Manager

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