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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

December 18, 2021

The people and service delivery are top notch. The facility is totally inadequate for the volume of people and vehicles they serve. More

by Dmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 20, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear that our team provided you with great customer service! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

December 18, 2021

They don’t return phone calls. Did NOT repair our car to our satisfaction. #2 we tried to schedule our other new car for its first oil change. Never got a call back and there computer scheduled it for three More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Jan 04, 2022 -

Lithia Toyota of Medford responded

Nick, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

December 18, 2021

Great job ...clean, efficient and timely thank you good to have an appointment that's it More

by MONTGOMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you
Dec 20, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 18, 2021

Steve did a great job! Highly recommend him :) He helped me as I was buying a new truck while out of state and made it beyond easy! More

by PEREZ.32ELEAZAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Steven Kahae
Dec 20, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Steven and our team here at Lithia Toyota of Medford. We appreciate your business and hope you enjoy your new truck! Troy Kloke, General Sales Manager

December 18, 2021

It was a simple, low-dress transaction. Our salesman, Scott, was clear about the price and did a great job answering questions. More

by WINGNWING55
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand, Skyler Reagan
Dec 20, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Scott and our team were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

December 18, 2021

I love in Salem, we bought our Rave 4 in medford. We could have it serviced in Salem but I trust and I love the service that I get. Everyone is so helpful. More

by KCRAWFORD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey
Dec 20, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

December 18, 2021

I appreciated the service as a follow up to my sensor replacements for my tires. Same day service and no charge for service. Haven’t had any problems since! More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Dec 20, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

December 17, 2021

Easy to schedule, friendly check in, fast service and easy experience! Nice from start to finish. More

by THEREYNOLDSSIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Joshua Walton
Dec 17, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

December 17, 2021

Super friendly, helped me as soon as I got out of my vehicle and immediately started. More

by KACIEANGELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 20, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

December 16, 2021

Had great service by the team at Lithia Medford for the purchase of my RAV4 Hybrid. I had called around to 12+ dealerships before finding one with reasonable prices and a knowledgeable person for an out-of More

by BIll P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Skyler Reagan, Steven Kahae
Dec 17, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Skyler here at Lithia Toyota of Medford. Congratulations on your new vehicle! Troy Kloke, General Sales Manager

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