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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,809 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,809 reviews

December 11, 2021

Lithia Toyota is my go-to dealer for service and purchases. The staff is professional and always helpful. They even picked me up at my home when my vehicle was ready. Thanks lithia Toyota...I tr More

by Bob Gerbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Dec 12, 2021 -

Lithia Toyota of Medford responded

Bob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, Jarren and our team look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

December 11, 2021

I appreciate the attention to detail about Lithia Motors. The Service Department is efficient and very friendly. I got my oil change and check up in 45 minutes. The process was smooth. And when I bought More

by GRAND1FOLKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Dec 12, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

December 10, 2021

Had a great experience with the dealership. We did not have any issues at all. More

by HALEYBAGUIRRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayna Lack
Report | Print
Dec 10, 2021 -

Lithia Toyota of Medford responded

Thank you, Haley, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 10, 2021

I will be returning to Toyota for future purchases. By far one of the greater experiences. More

by Autum Hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Report | Print
Dec 10, 2021 -

Lithia Toyota of Medford responded

Autumn, Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

December 10, 2021

I have had good service and employees here but it is not what I expect. Going to the dealership is cumbersome and frustrating. Shuttle service for towns like Ashland would help. More

by MIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Grossman, Scott Knuepel
Report | Print
Dec 29, 2021 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Mark Grossman, Service Manager

December 10, 2021

Clean and safe, the service was very fast and friendly, I was an hour early and I was out before my appointment More

by CPTNMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Dec 10, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear Jarren provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

December 10, 2021

Charlie and every one at Toyota we’re awesome! They were super kind and helpful. Stoked on my RAV4 hybrid More

by MEDICINEMAMA.HOPI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Bryce Beatty, Charlie Whitley
Report | Print
Dec 10, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. Charlie and our team are delighted to learn about your positive experience and congratulations on your new RAV4! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

December 10, 2021

Quality employees Charlie and Scott. They guided me through the order process and I got a great truck. More

by MICHAELBLUM55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand, Charlie Whitley
Report | Print
Dec 10, 2021 -

Lithia Toyota of Medford responded

Michael, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Charlie and Scott met your expectations. Congratulations on your new truck! Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

Dec 11, 2021 -

MICHAELBLUM55 responded

ALWAYS A PLEASURE.

December 09, 2021

Awesome service John was the best. I was updated on my service the whole time More

by Adrian serna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia , John McNerny
Report | Print
Dec 09, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department, Adrian! We look forward to sharing your compliments with John and the team, and we look forward to serving you again. Mark Grossman, Service Manager

December 09, 2021

They helped me and went out of their way to accommodate me as a long term customer, easy to work with More

by Joshua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera, Kareem Duncan, Kerry Phillips, Armando Ledesma Jr., Jayna Lack, Scott Weigand, Skyler Reagan, Steven Kahae, Joshua Walton
Report | Print
Dec 09, 2021 -

Lithia Toyota of Medford responded

Thank you, Joshua, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

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