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Lithia Toyota of Medford

Medford, OR

4.5
4,809 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,809 reviews

December 09, 2021

Josh Walton was the greatest to work with ! The entire process was fast and efficient and he delivered exactly what I was looking for More

by jcook
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joshua Walton
Dec 10, 2021 -

Lithia Toyota of Medford responded

Thank you, it's fantastic to hear that Josh provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 09, 2021

Clean, Efficient, Friendly, Organized! A nice group of knowledgeable employees who take time to explain and ensure you understand what’s going on with your car. More

by Kellie Griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake (Service Advisor) was great!!, Mark Grossman, Scott Knuepel
Dec 10, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Kellie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Mark Grossman, Service Manager

December 09, 2021

Quick and painless tire replacement. They even fixed the alignment all in the same day! More

by ALYSIABELTRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 10, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

December 09, 2021

We recently brought our Tacoma in to have the scheduled oil change done. We were then informed that there were some things that were not done during the 30,000 mile checkup. Our service person said that b More

by maggiemaywolf58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 10, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We are sorry to hear that you weren't fully satisfied with your experience and would like to see what we can do to earn back your trust. Please reach out to us directly if you would be willing to discuss this in more detail. We appreciate your business and hope to see you again! Mark Grossman, Service Manager

December 09, 2021

They sent a text to remind me to get my oil changed and I just had to make the appointment More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 10, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Sue, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

December 08, 2021

As always the service was awesome. From drop off to when I pick up is always seamless. Bart is a great shuttle driver as well More

by vwtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
Dec 08, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

December 08, 2021

Friendly, eager to get the job done, quality workmanship, comfortable waiting room, and free coffee! More

by KA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bookkeeper who ran my credit card. Thank you!, Ireland Lee
Dec 08, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Ireland and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

December 08, 2021

Great customer service, Jarren made me feel l'm part of the Toyota family, love my Tacoma! More

by RICHARDBEER53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 08, 2021 -

Lithia Toyota of Medford responded

Richard, Thank you so much for your kind words for Jarrren, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

December 08, 2021

As always I received excellent service. All the employees step in to help so even though they were really busy I felt all my needs were given the attention they needed. More

by MALARSON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 08, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

December 08, 2021

They are always friendly I ask questions and they are willing to explain in easy terms I do have a recall they are on top it and will let me know when to come back in to have it done .all of the people More

by MOKICAT@HOTMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Dec 08, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

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