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Lithia Toyota of Medford

Medford, OR

4.5
4,809 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,809 reviews

December 08, 2021

I’ve been coming here for years. Last oil change took 30 minutes(?!?)which included tire rotation. I was apprehensive about the quality of the work in that short of time. This time they had my car for six h More

by None3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 08, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

December 06, 2021

Josh and the rest of the staff were great this is the 2nd truck I bought from them new would recommend anyone looking to buy new or used to go to Lithia GREAT Service and very friendly More

by CFJP3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Jayna Lack, Skyler Reagan, Joshua Walton
Dec 06, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

December 06, 2021

I Always get good service at this location. People are very friendly and accommodating at Lithia Toyota More

by JMK71953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Dec 06, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we are always able to help, and we hope to see you again! Mark Grossman, Service Manager

December 06, 2021

Best vehicle purchase I have ever experienced. Drove 3.5 hours on a verbal phone agreement involving a trade in and a new vehicle. Kept their word and made me a lifelong customer. More

by BAHAMILTON17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson
Dec 06, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

December 06, 2021

Great service,and professional, timely, I would recommend to a friend great experience every time More

by Kevin blackburne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Dec 06, 2021 -

Lithia Toyota of Medford responded

Thank you, Kevin, we appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

December 04, 2021

I came in for a light bulb change… I was in and out through express lane in 15min More

by Coop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Dec 04, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

December 04, 2021

Luis Rodriguez was very knowledgeable and responsive to all of our questions or concerns. Definitely will recommend Luis to family and friends. More

by ITZEL.PEREZ.ZARAGOZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Luis Rodriguez
Dec 04, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

December 03, 2021

Mitch was very patient & helpful .it was a pleasure to work with him. I love my car 😊 More

by EMMADDENNEY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Dec 03, 2021 -

Lithia Toyota of Medford responded

Emma, Thank you so much for your wonderful review! We are thrilled that Mitch had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 03, 2021

Had three different people working with. The first person never returned our phone call. The second made an appointment and then was too busy to meet with us. The third person ordered the car for us but neve More

by DMFEELEY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Benjamin Barringer, Skyler Reagan
Dec 20, 2021 -

Lithia Toyota of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned. Thank you for reaching out to us and a representative will be in touch with you soon. Troy Kloke, General Sales Manager

December 03, 2021

Super service! Treated me as a valued customer and took great care of me, especially Armando, Scott and Jayna. More

by DIANEVRANES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Jayna Lack, Scott Weigand
Dec 03, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Diane! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

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