
Lithia Toyota of Medford
Medford, OR
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Changed the agreed price in final hour. If i pay a deposit and sign on an agreed price I anticipate that agreed price to be the same when I pick up the car. I am a straight shorter and purchased 3 car deposit and sign on an agreed price I anticipate that agreed price to be the same when I pick up the car. I am a straight shorter and purchased 3 cars in 2021. I do not plan to shop there again when my husband's 259k mile truck dies. More
Just bought my 2nd LITHIA TOYOTA vehicle and this dealership surpasses all expectations. Thanks Luis and team..service and sales are hands down the Gold Standard. Thank you for taking care of me and dealership surpasses all expectations. Thanks Luis and team..service and sales are hands down the Gold Standard. Thank you for taking care of me and my family. Another proud owner of a Lithia Toyota auto. More
Brian and Chad were awesome. Kept me posted on arrival of my 4runner and always answered my texts. They helped me get some financing to help me build some credit in my name since my husband recently passed a my 4runner and always answered my texts. They helped me get some financing to help me build some credit in my name since my husband recently passed away. I would definitely recommend both of them. More
Benji and Charlie are awesome to work with ask for them when buying your new or used Toyota. Nice environment no pressure to buy. when buying your new or used Toyota. Nice environment no pressure to buy. More
UPDATE: Toyota immediately called me to discuss my negative review regarding the price mix up. They were apologetic and reasonable in coming up with a solution as a gesture of good will. I appreciate negative review regarding the price mix up. They were apologetic and reasonable in coming up with a solution as a gesture of good will. I appreciate them hearing my frustration and mending the relationship. I will go back. More
My experience was one for the books. My oil change took about an hour, they rotated my tires for me (even though I was outside of 25k program) and they recommended a new air filter! about an hour, they rotated my tires for me (even though I was outside of 25k program) and they recommended a new air filter! More
Consistently do the full vehicle check. They bring up potential issues, but never get pushy. When it's ready, it's ready. They are handling the Covid related issues well. In short. Trust and reliability. potential issues, but never get pushy. When it's ready, it's ready. They are handling the Covid related issues well. In short. Trust and reliability. More