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Lithia Toyota of Medford

Medford, OR

4.5
4,809 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,809 reviews

December 02, 2021

Wonderful service and great people work there. They are always very fast and go out of their way to make sure everything is completed to 100% satisfaction More

by LEAH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Dec 03, 2021 -

Lithia Toyota of Medford responded

Leah, Thank you for your business and this review. We're happy to hear Joepsh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

December 01, 2021

I was very disappointed that I could not get my trucks oil changed there when I initially got the lifetime oil change there and I have gotten my truck serviced there before. The least you could’ve done is More

by Jcastaneda86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarren Brown
Dec 18, 2021 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Mark Grossman, Service Manager

December 01, 2021

Easy to schedule service, prompt notification of any issues, busy service center but efficient and thorough More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Dec 01, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

December 01, 2021

There is no place like Lithia Toyota to buy a car/Truck from. Would highly recommend. Excellent Service, sales person great, business office wonderful. If I ever need another vehicle, this is where I will More

by NONE10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, John Rogers, Kareem Duncan, Armando Ledesma Jr., Skyler Reagan
Dec 01, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

November 30, 2021

It was good. Team was great . Place was busy. I will come back again soon More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown
Nov 30, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 30, 2021

I have purchased a lot of cars in my day and by far was this at the top of my list as far as experiences. Scott and his team were beyond helpful finding what I wanted! More

by Alisha Reeves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Nov 30, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new purchase, Alisha! Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with Scott and our crew. It was a pleasure having you at the dealership, Alisha. We appreciate your great review! Troy Kloke, General Sales Manager

November 30, 2021

John was excellent as was the service. However there were more customers inside not wearing masks than were wearing masks in spite of a large sign that masks were mandatory. No one on staff was doing anythin More

by RBashland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny
Dec 18, 2021 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience. We thank you for leaving us a review. We will be sure to share your comments with our team. Please reach out to us if you'd like to discuss things further. Mark Grossman, Service Manager

November 29, 2021

I love love love love this location - been buying here since 2004!!!!!!!!!!! And I will continue !!!!!! More

by Lynnshadycove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 29, 2021 -

Lithia Toyota of Medford responded

We appreciate your business and our entire dealership team looks forward to serving you with all of your automotive needs. Mark Grossman, Service Manager

November 29, 2021

Very friendly, helpful, informative. They were quick and helped us find a car that worked for us. More

by ROXANNE_1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Greenwood , Brian Berg
Nov 29, 2021 -

Lithia Toyota of Medford responded

Roxanne, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

November 29, 2021

Lithia saved our vacation. We were in Medford to visit family for Thanksgiving and my Tundra was leaking oil. The service department got me in Friday morning without an appointment. They got everything More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 29, 2021 -

Lithia Toyota of Medford responded

Josh, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

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