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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 29, 2021

Lithia saved our vacation. We were in Medford to visit family for Thanksgiving and my Tundra was leaking oil. The service department got me in Friday morning without an appointment. They got everything More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 29, 2021 -

Lithia Toyota of Medford responded

Josh, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

November 29, 2021

Getting a oil card for our Subaru wagon via Lithia Toyota has worked out quite well. I had had one before, on another rig, so I knew what to expect. thank you for being prompt, efficient and letting me know More

by CAROLM0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 29, 2021 -

Lithia Toyota of Medford responded

Carol, Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 29, 2021

The service was done efficiently & in a timely manner. I was very pleased how well it turned out & I am looking forward to my next visit. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, in service & more seasoned, Melinda Koch
Nov 29, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your service experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 29, 2021

Everything was done in timely manner , friendly service , I’ve always had a good experience at this dealership More

by WOLFESDEN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Nov 29, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Mark Grossman, Service Manager

November 29, 2021

In on time treated with respect and told when we would be finished by. We were finished on time. Actually I believe early. Joe came and got us. All safe distancing was in effect which we were very glad of. H More

by Dee Zimmermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 29, 2021 -

Lithia Toyota of Medford responded

Dee, We appreciate your business, Joseph and our team look forward to serving you again soon! Mark Grossman, Service Manager

November 29, 2021

I can say this dealership is the best in the Medford area. I have no knowledge of other areas outside the local area but the service writers are all very courteous, friendly and professional. Obviously More

by NONE4455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 29, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jarren and our team, and we look forward to working with you again. Mark Grossman, Service Manager

November 27, 2021

So helpful, timely, thorough, courteous, and vacuum and window wash were the unexpected cherry on top. Thanks!!!! More

by makeane7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 27, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 27, 2021

Been using the dealership since 2007 and has been a great place to have my vehicle serviced or repaired, never a negative experience. More

by ALTL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Nov 28, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad to have you as a loyal customer. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

November 26, 2021

The service was good as usual, however, I was surprised there was a sales tax on bill. I was told it was some type of a "corporate sales tax" I am not happy about that. More

by Harry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 26, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry that you didn't have a completely satisfying visit. We’d love the opportunity to address any issues you may have. Please reach out to us at your earliest convenience. Thank you for your time. Mark Grossman, Service Manager

November 26, 2021

Your staff were very helpful, friendly and did not pressure us. They made our experience a very positive one. I will definitely recommend your dealership to anyone. More

by LGBSTEELES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
Nov 26, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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